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January 2024 by jones20695
Nice store and staff
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November 2023 by Karen Reagan
Kayla, in the Cville, Va. store went above and beyond normal employee’s standards. I asked about a dress on a mannequin display and she searched all over the store to make sure that it was indeed the last one. Because the mannequin was located up high, I didn’t expect that anyone would be available to take the dress off the display right away. Kayla took the time to make it happen for me- I bought the dress- and was very impressed with her customer service.She’s def a star employee.
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November 2023 by Marsha Lawhorn
Old Navy has always been a quailty store for clothes, accessories with friendly workers and affordable prices..
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August 2023 by Shanna Whitworth
Good selection and very clean atmosphere.
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July 2023 by karen Lowman
Had a great sale going on .. Found a cute summer dress on clearance for 5.99 .. lol.. store very clean and organized, staff was friendly..
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June 2023 by Ann RICHMOND COLLIER
Love shopping there for the kids and myself.
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May 2023 by Rebekah Carter - Custom Gardening Services
Ashley Booker went above and beyond to help me with my pickup order. I really appreciated her exceptional customer service!
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February 2023 by Lauren C
Always good deals, but had a coupon I was text by old navy & tried to use LESS THAN 24 HOURS later & it wasn't honored. Dissatisfied w that but no other complaints.
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February 2023 by The little Trujillo
Had prices marked with orange tag and at counter claimed that was a mistake and could not honor the prices, waste of time browsing and thinking I found some deals. WILL NOT BE RETURNING
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February 2023 by Kimberly T.
spent time browsing around since so many sale signs in window, found few marked downed items. with a big bright orange tag showing a price was told that was incorrect and they tried charging me full price. pay attention to the prices you mark items or honor the price . WASTE OF TIME , if I'm going to find sale items but can't get that then what's the point? WILL NOT BE RETURNING since it's just a scam to get you to the counter to be overcharged.
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February 2023 by Betsy Grantier
It’s official. I’ve aged out of ON. It’s so expensive! The store itself is nice although the selection of pre-teen boys and larger women’s clothing is lacking.
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February 2023 by Taylor Walton
Clothes last! Good sales. Decent selections!
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December 2022 by Sarah Bartley
At old navy in charlottesville virginia on emmet street I could not catch her name because her hair was in the way but she was very rude .She had blonde hair with blue non ripped jeans and a blue shirt. I first asked to use the fitting room and she acted like she didn't see me and had a rbf on her . She directed me to the fitting room and i said thank you and she never said anything then left . Then me and my friend were headed to check out and i went i saw her at the checkout station with clothes scanning them and i approached her and she still had the rbf and looked up like i was in the wrong and said im not checking out you can go down there and she pointed to a lady who was available. The lady who then checked us out was very nice . But i did NOT appreciate the way she treated us and i hope when i go back in that store i do not see her . Other than this horrible experience the costumer service was good.
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October 2022 by Tonya Hopkins
The lines always seem long but the cashiers are hustling to get you checked out. Good customer service. ??
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August 2022 by Zakkthemaniac
They were nice helpful at checkout. My mother saved money so u can't argue with that and she got the dress she wanted really bad so I was happy she was happy. Cause my mother has lupus and it's ruff sometimes. And they were clean as hell. Also organized.
