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December 2023 by Lysander Majeski
How can a place so consistently lose test results? It's almost impressive at this point
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November 2023 by Leah Davis
Awful. Billing screwed up and charged me when I was assured I would not be charged. They lost my results. Doc had to track it down. All while pregnant. This place is poorly run and the staff is rude!
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November 2023 by Sariah Werner
Really quick and low stress blood draw, especially considering my veins roll and are difficult. Usually when I get my blood drawn it takes several attempts but she got it done in one shot, with a nice bedside manner as well.
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August 2023 by Dave P.
This location used to be great. The staff was always friendly, fast and very efficient. But, as with many businesses post covid any help is better than none. The staff on 08/01/2023 could not have been more rude or clearly demonstrate they hate their job.
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July 2023 by Laura Frantz
I have always had a really good experience here,. Make an appointment, show up a little early, come prepared to check in, and be prepared to wait a little bit if necessary. Also bring a book because there is no wifi and no cell signal (at least for me) in the waiting room.
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July 2023 by Rebecca L
Had an appointment for lab work confirmed online. After checking in, I was denied care for lack of a form that was not specified when setting up the appointment. I was spoken to as if I was unintelligent. I was told I could return to urgent care and get the form and return. I'd rather sit in the ER for hours than to have this interaction again.
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July 2023 by Rebecca L.
Had an appointment for lab work confirmed online. After checking in, I was denied care for lack of a form that was not specified when setting up the appointment. I was spoken to as if I was unintelligent. I was told I could return to urgent care and get the form and return. I'd rather sit in the ER for hours than to have this interaction again.
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July 2023 by madi walker
The person who drew blood very fast and kind. However the spot where it was drawn is very itchy and left a bad bruise :(
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May 2023 by Leslie Gregg
Sign in was easy and the service efficient. That said, given that they draw blood flor a living the nurse taking my blood had horrible bedside manner. I asked to sit in the lounger so u could lie back a bit and she was not very nice about it. She acted like I was putting her out in some way. Instead of making me feel better given my fear of getting blood drawn, she made me feel worse. She was mean and had no empathy. This was in the charlottesville office. A little softness and grace would go along way.
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March 2023 by Tricia Suszynski
I consistently receive excellent customer service at this location. Even though I may have an appointment, they take me right away if I arrive earlier. The staff are always cheerful and professional.
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February 2023 by seadevil _910
Friendly staff. Went in for blood panel. They had me in and out in 5 minutes.
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October 2022 by Esplendido ***
Good luck getting in touch with anyone. They exist due to corporate contracts and provide zero patient service. Furthermore they will gladly destroy someone's credit over $14 after sending bills to the wrong address and not answering the phone. Completely Irresponsible Corp is a better name.
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August 2022 by Zahra Gallagher
In and out in 10 minutes for an employee drug screening. Keep in mind that these tests are only at certain times during the day so call ahead if you want to be sure if you will come during those set times.
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June 2022 by Eve McLean
Went in to get my blood drawn, accompanied by my husband. Even now, with the “pandemic” over, they are still requiring you to wear a useless mask and wouldn’t let my husband sit in the office with me. They asked him to sit in the lobby, which makes no sense at all! Then they asked me to check in on the kiosk but, no one went over there and sanitized it prior to my using it so that makes me wonder, how concerned are they really, or is this just become so common place that people have stopped questioning the insanity of it all!?!?!?!?!!!!! Stop letting fear and false narratives/information dictate your life!!!!
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April 2022 by Stephanie Buckhart
I have had 2 awful experiences at the Charlottesville location...BUT not this time, Ms. Dean did a great job she was polite and efficient. She checked me and performed the work, I was in and out in less than 30 minutes and there were 4 people ahead of me. Thanks!!
