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October 2023 by REGGIE PALMER
THE BEST IN TOWN! GREAT PRICES, GREAT STAFF!
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September 2023 by Elli Peltonen
Was on a road trip from Maryland to North Carolina and got a flat due to a nail in my tire. Called Jenkins automotive with only 20 minutes notice and they fit us in right away and patched it up within 30 minutes on a busy day. Can't recommend them enough.
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August 2023 by Ethan zhangS
They’ve been super friendly and helpful with my leaking tire! Highly recommended!
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August 2023 by Candice W
I highly recommend Jenkins Automotive. I don’t have to come often, but when I do, I’m glad I did. The prices are affordable and reasonable. They do what’s best for you and your car, not trying to get over on anyone. A lot of people think mechanics try to misguide or cheat women (I mean, that’s not what I think. It’s just the typical stereotype!) but I’ve never felt this way about Jenkins. In fact, I feel like they look out for me! For your car maintenance and issues, I highly recommend Jenkins. It is first-come-first-serve so if you can, try to get there pretty early in the morning. If you don’t need your car back right away, call ahead and drop it off.
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March 2023 by S M.
I needed a Virginia State inspection and was told they work on a first come first serve basis. So I brought my car in Thursday 7:00 AM and the paper work had a written estimate of the pick up time - 2:30 PM. At 3:30 I called and they said there would be 3 cars ahead of me. So I got a ride home that evening and called Friday morning at 10:00 AM - just to be told that there would be 13 (!!!) cars ahead of me. I told them that I would come in 1:30 PM and get my car - ready or not. Surprise, at 1:08 I got a call and the car was ready. I learned, that the mechanic who would do state inspections would always have to work on repair cars and could only do state inspections in between repairing cars. Well, that place is nicely close to our new office but that was the first and last time that they saw me as a customer.
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January 2023 by Taylor Walton
Best place I've ever taken any of my vehicles. Good people, great work! Best place in Charlottesville, hands down!
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December 2022 by Tine'e
Amazing service. I purchased 4 tires. One I did have problems with, but that doesn't change anything.
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December 2022 by Charles Alice
I made an enquiry on email to the CVille shop and indicated what i wanted checked minor electrical issue and oil change, I asked if i needed to make an appointment, they told me to drop it off in the morning, i dropped it off in the morning they told me a few hours it will be done, went back 8 hrs later, the vehicle has NOT been moved from the spot i parked it at, no courtesy text to let me know that it won't be ready, i understand that there is labor shortage etc, but how much does it cost to simply send a text message if one cant call to a customer, only 20 seconds max, they have experienced mechanics but with poor customer service..its a waste.
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November 2022 by Dakota Blue
I went there for a inspection/oil change and they said l needed brakes approved the work then they “forgot” to do the breaks and oil change l brought it back and got the work done but what if l hadn’t had the knowledge or ability to check. Here’s a hint of a auto service shop has to advertise stay away good mechanics stay busy by word of mouth. I’ll never go back to these in component idiots
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October 2022 by Amy Jo Taylor
Bf got a screw in his tire we went her right at closing and the mechanic went ahead and plugged his tire even though it was quitting time! Great service!
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September 2022 by brock Foster
Great service, Wyatt is always on top of things and very proficient and professional. He always returns calls.
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July 2022 by Caleb Hughes
Only place with tires when I needed them. After calling several places. The down side was I sat there for several hours waiting.
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July 2022 by Chris Erwin
Very poor customer service. Left my vehicle for a state inspection at 7:45 in the morning, arrived at 5:45 PM to pick it up and they had not even touched the car. No phone call, no apology. Wasted Uber money and my valuable time. Can’t be trusted with an inspection, I certainly won’t trust them with a real repair.
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May 2022 by Lisa Jones
I got a flat tire passing through Charlottesville. I was unfamiliar with the area but found the shop through a Google search. I was expecting to have to wait a long time and was not looking forward to it. I had been on the road about 2.5 hours with around 3 more hours to go. As soon as I walked in, William R. was very helpful and understanding. My van was pulled in right away with no wait. Mason H. was kind and quickly determined my tire had a deep cut. I was able to get a new tire and get back on the road. I cannot recommend them enough. They made a stressful situation tolerable and provided exceptional service.
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May 2022 by Ciara B.
As a woman, I felt ripped off. I was overcharged for the service. I needed a new sparkplug and ignition coil. I checked under the hood and they only changed one sparkplug but charged me for 4. What was a minor fix turned into a big bill. I will not be coming here in the future.