J.Jill

Most Recent Comments

• October 2023 by Gayle C.
  I really enjoy J JillThe employees were very helpful in helping me find my size! Also, I love the clothes at the J.Jill.
• November 2022 by Colleen B.
  I love shopping J.Jill and most staff is great however I do not feel comfortable when Audrey the manager is there. I do not feel she is warm and friendly and many times I have walked past this store and not gone in when I see her there, she comes across cold and better than others. My guess is other customers feel this way. Bobbi with the beautiful black hair is really nice and friendly, she always makes customers feel great along with the rest of the staff.
• November 2022 by Colleen M.
  I love shopping J.Jill and most staff is great however I do not feel comfortable when Audrey the manager is there. I do not feel she is warm and friendly and many times I have walked past this store and not gone in when I see her there, she comes across cold and better than others. My guess is other customers feel this way. Bobbi with the beautiful black hair is really nice and friendly, she always makes customers feel great along with the rest of the staff.
• October 2022 by Denise
  Didn't careuch for clothes selection and felt a bit pricey.
• September 2022 by Patricia Brooks
  Employees are judgemental when you walk in.
• March 2022 by Kathy V.
  The only store in the shopping enter that still requires masks. I wanted to shop but I left when the woman said that I needed a mask. The store was empty so that should tell you something. I won't return until I can shop normally.
• February 2020 by Jacquelynne C Harris
  Great selection of career and leisure outfits. I was able to find pants that are long enough and women's clothes with pockets!!!
• October 2019 by Viki Gossen
  I was returning items I bought online when I was visiting town. I wanted to try on clothes because I like the style but the sizing is very roomy so nothing I ordered fit. They encouraged me to try on plenty of items knowing I was not a local. They honored to online deal and I found several pretty and comfortable items for the next season. The full prices are steep but watch for the sales and order a smaller size than you usually wear. Best to go here so you can try the clothes on. They don't mind even when you try on lots.
• October 2019 by Mahmut Parlak
  good but expensive
• July 2019 by Carolyn Napier
  Very nice employees in the store.
• February 2019 by Sherry McCarty
  Great store, comfy clothes. Super helpful and attentive staff.
• September 2018 by Loraine Huemmer
  Great libe of clothes for women. Wide range of styles. Their sales are excellent. Items not on sale can be pricy. Quality is usually excellent. Styles are classic rather than trendy. I have several tops that are 10 years old. You should read the labels carefully as sometimes items must be hand washed and line dried. All the ladies who work here are friendly and more than willing to help find a style or size. They do computer searches if you cannot find an item in the store
• April 2018 by Candace Thomas
  Super nice sales associates who are super helpful. I've seen some very rude customers in the store and the sales ladies are always nice and friendly (If I had worked at JJILL, I would have lost it dealing with some of the people who shopped there). The associates aren't super pushy which I like but they also offer suggestions or other styles if things don't work well. They also have good sales, if you time it right, you can get some pretty expensive items 30% off and sometimes they have more off their sale items.
• December 2017 by Maxene Bowers
  Service is iffy based on how you are dressed or who is on the floor. Would shop in store if the sales folks weren't so full of themselves. I am a fan of Jill styles but I shop online because of this.
• July 2017 by Anneke Bauman
  I came to J.Jill with my fiancé to buy a dress for my wedding rehearsal. I've shopped at J.Jill several times in New York and have always like the style so I knew I could find the perfect thing. Upon entering the store we received a “Hello”, and started quietly looking around. But only a few minutes had passed and we were approached by Becky Green, (The Assistant Manager) and with a very condescending tone and eyebrows raised she said, “"Are you looking for someone? This just doesn't look like your style dear". She never asked me what I was looking for or if she could help us, she just made it clear that we were not welcome. We were both shocked and although I had seen some outfits that I wanted to try on we left the store immediately. Just in case you were wondering, my fiancé and myself were both dressed casually but not trashy. We were also very respectful as we shopped even after Becky chose to make us feel so unwelcome.This is some of the worst customer service I have experienced and I will not be shopping here again.