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December 2023 by D R
Gerald does a great job.
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October 2023 by Megan Baldwin
Originally walked in there to get light bulbs for a headlight and guy told us the wrong one. Went to go in to simply swap it out and another guy helped us and was a complete and total jerk. Before I could even explain why said “I’m not returning that and with the way you’re holding the bulb I’m definitely not returning it.” And made us buy brand new ones because the guy told us the wrong type. Total JERK. I have never dealt with someone so rude and he talked to me like I was stupid. I wish I would’ve gotten his name cause he shouldn’t have a job with the way he talks to people.
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September 2023 by Kristin King-Lewis
It's OK but Def check online first bc there's better prices and value than this place. Although I will say it's better than Auto Zone!!!
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July 2023 by Beth Mulvihill
Knowledgeable employees very helpful and friendly. I got the wrong part,but they took care of me.
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July 2023 by Powell Gill Trotman
Great prices on auto parts. Friendly team.
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March 2023 by Paul Wilkins
John was fantastic. Almost out the door on a cold rainy day and stopped to help with a battery problem. And very highly competent and knowledgeable.
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February 2023 by megan butters
had the most helpful experience. not from the area and got a nail in my tire that was a fast leak and have a 6 hour journey the next day. stopped in to ask advice on the best product to plug the tire and the sales associate helped me with the entire process. i usually hate asking for help but he was so kind and generous. really really saved me.
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February 2023 by Brennan Schmidt
On a very cold and rainy day, I came in and Jon helped me replace and test my battery. Jon had great customer service and did not complain at all when having to replace the battery in such harsh conditions. I really appreciated his attitude and customer service.
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February 2023 by Erin Nelson
Super nice people, helped me out with what I needed. Was in and out super quick.
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January 2023 by A S
I needed a new car battery and the man that helped me was knowledgeable and quick and helped me pick the right one for my car. I watched him replace it for free and he was very thorough. I was there for less than 30 minutes and now my car starts a lot better.
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November 2022 by Chubby Damron
Needed a new battery, was in and out quickly and no stuff! Great service!
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November 2022 by Ernest Thompson
I pick up parts for my car on Tuesday,went to make the repairs on Wednesday and the girl Sandy had given me the wrong part...I had to make a trip back to Charlottesville (50-60) miles and over a hour time wasted and they didn't even offer any compensation
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August 2022 by Patrick Richardson
Great customer service and clean store
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July 2022 by Amanda Wimer
This store has by far the best, most accommodating, helpful, and compassionate employees I have encountered in an auto parts store. They were definitely a bright spot in an otherwise horrible day. Jon and Anton (sp?) went out of their way to help me and my family. Thanks to their above and beyond help we are back on the road instead of being stranded in a parking lot far from home.Thank you Jon and Anton! Your help was noticed and will not be forgotten. I’ll be forever grateful.
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May 2022 by Kenneth Thomas
Gerald the manager is a smart mouth and won't help you. Worst store to buy from.
