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February 2024 by Edmond Melkonian
The Staff at this CVS store are extremely nice. They welcome you and help you if needed. I recommend this CVS store because of its professional staff and kindness.
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January 2024 by Daniela Garcia
Had a horrible experience while trying to have a passport picture. The worse part is that it wasn’t from the actual employee who was very helpful by trying to help us take a passport picture for our 1 year old. It was the manager who had a terrible attitude. He told his employee in front of us that taking baby passport pictures take too long and it’s unacceptable and he went ahead and told us to take the picture home with an app and to come back to print it here … now looking at the reviews..this same manager had had other complaints as well. Clearly doesn’t know customer service. Super disappointed. Will never come back here
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December 2023 by Ali Ayad
Very Kind staff very nice pharmacists the photo industry is beautiful and a very good CVS in general.
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November 2023 by Brenda C.
The last and final time I visited this location, an employee accused my son of stealing and confronted him. I hope CVS could train their employees properly.
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September 2023 by Bonnie S
Bunch of inconsiderate morons work at this store. Five people behind the pharmacy counter and no one to help you. Front of store managed by a man who takes UPS medical packages and just throws them there without giving you a tracking number. You call, someone answers after endless ringing and as you ask the question, dead silence because they have simply disconnected you so as not to speak with you. You call back and they have taken the phone off the hook and you can’t connect to speak to someone. Should all be fired.
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August 2023 by Mike R.
Let's be honest, this one's in a busy area. The Old Keene Mill, Burke Center and Fairfax County Parkway cab be a cluster. Please do be mindful of non drivers. This dilapidated and old shopping center, and how you drive it, needs to be updated asap. Am I glad it's here? Yes as an urgent care I visit is just down the street. I like this convenience, especially if not feeling great. A really nice pharmacy team at this store. The other employees seem friendly, but my best guess is they are understaffed. Self checkouts have helped. The option of not printing out million mile long receipts was a smart decision. I also like that this and all CVS's, stopped selling tobacco products. That goes with healthy decisions. This one is well stocked, and clean along with being organized.
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August 2023 by abed onwona
Very friendly and courteous experience every time.
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August 2023 by El Shaddai Hailemichael
The manager that works there, an older gentleman who looks to be African or African American, provides the worst customer service. Everytime I shop there he starts profiling. I rarely shop at this location but on every occasion, he has followed me around and uncomfortable amount of times, pretending to ask if I need help, and even pretending to fix something. He’s done this since the first time I visited. I’ve always made sure to make it obvious that I pay. He has no reason to act that suspicious. I highly suspect it’s profiling, and he needs to be evaluated for his performance. Very pathetic of him.
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April 2023 by S R
I have had great experiences with staff here and they keep products stocked.
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December 2022 by Nguyen Clan
We have elderly parents living nearby who use this pharmacy. We have had great experiences here and appreciate the super service.
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September 2022 by J. O.
Don't use the self-checkout, similar experience as has been already noted in reviews.
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September 2022 by Allen M.
The manager, Kobi, and the pharmacists, especially Charity, are absolutely the best with respect to customer service and product knowledge. I ALWAYS receive excellent assistance and advice. The coupon generation with each purchase is often very useful and provides for good savings.
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August 2022 by Shahzad Choudhry
Extremely rude customer service. Trying to do passport photos never got done, african guy working there started yelling at my wife and infant child.
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August 2022 by Aman Tekbali
Awful staff.
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August 2022 by Steph L.
The manager now assumes everyone is stealing at self check! Big note people have to use the self check because there no one at the register! I don't mind self check at all but don't come up to me at the self check line having seen and heard the loud a** beep and tone they play when purchasing thing. I still had my card in hand, I just choose to email my receipt because I didn't want all the paper! I only bought 2 items. And he assumed I was stealing.