May 2024
Awesome overall experience. The teller, Ayman, is attentive and helpful. Alex has gone above and beyond to help in multiple ways since I joined Citizens last year. Taz is very knowledgeable, and takes a very personalized approach in his financial planning advice. Could not recommend Citizen’s Bank more.
April 2024
Alex was very helpful with an account issue, much appreciated.
March 2024
They were the only bank that did not hassle me about guardianship paperwork. Bank of America froze my account by accident and Chase across the street didn’t know what they were doing. I wish they had Saturday hours but the other low ratings seem kind of unhinged.