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March 2024 by Gabriel Cardino
I had a rented spot for my light duty pick up.I was assigned a spot next to big box trucks and around industrial equipment, which seemed odd to me. Eventually my vehicle was backed into and 3000 dollars worth of damage done! When i involved management there was nothing they could do because i didnt buy there insurance!But the unprofessionalism and quirky smirky remarks of the manager Zach was definitely eneough for me to write this review!The place is a dump and there id trash all over the facility! And also have seen hypodermic needled in multiple spots on the property!1 time I witnessed an employee attempting to pick up the trash on the property and simply dispose if it by throwing trash over the fence to a neighboring property. Unreal.Bad experience never again would i go.. nor would i recommend! Shop around !
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March 2024 by Monica McCreary
So easy to reserve and rent. The staff was incredibly friendly and helpful!
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March 2024 by Charles Knox-Yearwood
Great communication with staff, clean facility
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March 2024 by Catherine Fischer
Elevator is down. Why use a storage facility if you have to hoof it up the stairs? Ended up paying twice as much for the time for the movers and had to throw away a piece of furniture. Also, a huge air vent is taking up 15% of the storage unit with no discount, even though you pay for space based on unit dimensions.
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March 2024 by Isaiah Milton
Very nice and clean. Great customer service.
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March 2024 by Samantha Prudhomme
I was with cube smart for 4 years. In that time, the price increases almost $200 and the customer service got worse. When I called to see if there was anything they could do, I was told the best they could do was $20 off. If this is how you treat loyal customers, then there is no reason to stay loyal. I found a cleaner facility in the area where I got a larger unit for significantly less, they have much better lighting, no insects or other pests, and no major price increases. Was a no brainer, we moved out in less than 4 hours.
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January 2024 by K. L. F.
I recently rented a storage unit here and I’m pretty satisfied with my choice. Booking online was a really straightforward and quick process. When I visited, the facility was exactly what I hoped for: it’s bright, super clean, and feels secure. It’s the perfect spot for my items. I’d definitely recommend it if you’re looking for a reliable and neat storage solution.
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December 2023 by RB Brooks
Good storage, friendly staff, minor concerns of main gate up and people hanging out later evening. I had no issues and everything was clean and the processes or moving in and out were easy.
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December 2023 by Will Bennett
Great and convenient storage unit company! Daniel was always very friendly and complimentary when I came in to rent a unit or the moving van. The availability of the moving van to rent was a game changer in terms of moving my stuff in and out of the unit so much easier. Would definitely use again if I needed to and would recommend to anyone in need of storage space.
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December 2023 by Carmen Mead
Clean, very accessible building with a ton of parking. Lots of carts for tenants. Office staff is always helpful and friendly, ready to explain billing or any other questions. Easy to pay and to cancel tenancy. I am very glad I found this location!! 10/10 would recommend.
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December 2023 by Carmen Lodato
I had a great experience here after renting for 11 months. My couches were in the same condition I left them in. Aidan was so helpful in the front office! Would store here again
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October 2023 by Carolyn Martinez
This is my first time getting a rental, I’m very glad they have in person and online options to be able to rent! Everything has gone smoothly so far and I’m loving my storage unit with convenient access hours!
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October 2023 by Tanya Jones
At first it was great, the location was easy for me to access from my home. The storage unit was clean. Then four months in my rent increased by 85%. That was enough for me. I moved my items into a unit in my apartment building, the same size unit, and save $$$ in storage fees and saved gas. The only reason why I went with outside storage was because my apartment building did not have the size storage unit available.
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October 2023 by Lexi Swann
UPDATED EDIT: Absolutely horrific experience. I have been renting with CubeSmart for over a year, paying an extremely high price for a unit the size of a closet. In that time I have had to throw away a large amount of my items from being ruined by this location. Meanwhile I have not been compensated in any way and no help from the management. Do Not use CubeSmart or this location. An example below of the damage.Now the owner has commented below saying to reach out and they will help solve. I have reached out and can't even get a response back. The comments below reviews are just for show, if you follow up privately to solve this then you can't get a response and nothing will be done. Again, DO NOT USE THIS LOCATION OR BUISNESS. Save your items and money by going somewhere else.
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October 2023 by Jack Moline
The unit and access are great, and it is no fault of yours that construction makes getting to the building confusing and difficult. But the website, telephone assistance, and on-site office do not complement each other well and are challenging for the consumer (me).
