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July 2024 by Akansha
The pharmacists behind the window are red extremely rude. They don’t want to help anyone and have a very unpleasant attitude.
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July 2024 by Hadi J
Very very very rude and incompassionet pharmacist.
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July 2024 by Enrica Labonete Mejia
unpleasant,people keep going inside while us being held and asked if we are a member and i answered yes,so we keep walking but unfortunately the lady seems to be a racist and she said i need to show my id and don't act nasty cause she's nastier i was beyond disbelief people around us just looking,she didn't ask others while us not only once but it happened twice,we just visit this costco four times so imagine being ASIAN and to experience that kind of attitude,she was the lady at the entrance and holding a piece of paper encouranging people to get a membership,membership inquiry,returns etc can be seen also in the other side of the entrace which is in the exit side,if this will happen again sure thing i might call the manager to call on there attention.
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July 2024 by serena chu
This is by far the worse pharmacy I have been to. The staff are rude and unhelpful. Half the time they don't have what you need or give you just some of what you need and you have to come back later. Never coming back here.
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April 2024 by Monica L.
I absolutely love Costco, but I despise coming to this location. It is always super busy, the parking lot is by validated tickets, and just straight up chaotic. Arlington is just a busier area, so I understand, but I will probably try to avoid this location as much as possible to prevent an anxiety attack.
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March 2024 by Fiorella H.
This review is for Costco Pharmacy mainly! I just want to thank the lovely ladies that helped me to get my Hepatitis B shot. First of all, very responsive over the phone about the timing for a Walk-in (since I didn't schedule an appointment). They helped me filing all the info and went over the 2 different Hepatitis B shots they have (a strong one of 2 dosages and the common one of 3 dosages!). They have a wide selection of vaccines for fair prices! (If you have a Costco card, definitely get an update of your vaccines here!) They were very gentle with me, specially the person who handled me with care the moment I got the shot, I'm terrified of needles (to a borderline fear). So I get extremely anxious and I can easily faint/shock. The only downside, is parking situation, it was really hard to get there with all the traffic! The clerk lady, helped my husband to get me a bottle of water because I did almost faint/pass out.
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March 2024 by Jenny H.
Love this Costco! There are always plenty of carts and the greeters at the front checking your membership are always so friendly and kind. Usually by the front to the left they have items that are on sale which is convenient and also leads to some impulse purchases. This location is large and has tons of inventory but is very easy to navigate. There are always deals to be found. The produce at this Costco is generally very fresh and doesn't rot that quickly. Lots of samples too if you come at the right time! Of course, the food court is great for a quick, easy, and cheap meal. Grab a slice of pizza for $1.99 or a hot dog and soda for $1.50. They also have a turkey sandwich now and chocolate chip cookies instead of churros. No water cups so bring a quarter to buy a bottled water from the vending machine! The parking lot is always pretty chaotic and the parking structure is narrow and difficult to drive in, but the open lots are nice! Free 2 hour validated parking with purchase. This Costco is located right by a Marshall's, Nordstrom Rack, Best Buy, and 5 and Below which is convenient if you want to get a bunch of bargain shopping done in one trip.
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February 2024 by Gary F.
The best place to shop. Wonderful prices and easy to find items. Pricing is the best in town. Wide selection of items. Food, Clothing, Auto Garden to mention a few,
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January 2024 by Leyla B.
I agree with all, that the parking and silly validation process stink. I showed my Costco card at entry, before entering the self-check-out area, and again at the self-check-out register, the card was then validated by the check-out machine before I started checking out. The guard, I mean the cashier assistant pointed to 3 large boxes and said she would only scan them. Then right when I was finished scanning all, she stepped forward and pointed to a small item I had put back in the cart and asked loudly and roughly if I had scanned this item. She was trying to be intimidating and was just rude. She was standing broad-legged, hands clamped behind her back, Marine Sargeant pose. Too many checks, for what I ask myself. I need to see what losses if any Costco had last year to come up with this redundant form of control. I will try avoiding Costco for a while.
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January 2024 by Jack H.
Solid selection of items, always a reasonable price. It tends to be difficult to find parking and sometimes the checkout lines and food court lines are long, but I make do
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January 2024 by Bill S.
The pharmacy at The Pentagon City Costco is excellent. The staff is always friendly and efficient. I live in DC, but travel to Pentagon City to get my prescriptions from Costco. Carolina is really terrific!
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January 2024 by Jimmy M.
It's Costco so of course it's great! You have free samples from 12-4 and it's even connected to the mall if you could actually think of something that you couldn't already find in Costco itself. Just keep in mind that rush-hour hits Costco harder than 95 and you can easily get stuck in a jam and not make it out in time for your two hour validation at which point you have to pay for parking. It's probably worth the Costco experience either way
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January 2024 by Kathleen P.
Again, this Costco Optical did marvelous. I brought in a destroyed pair of glasses and the Technician spent time meticulously fixing the problem, and I ended up buying another pair in the process. She was a young girl, with clear wire glasses, I believe her name was Sara. She went beyond to make me happy, and this Costco again has super Customer Service. I cannot believe how such a huge place can have always such superb service. Again, see the Optical Department for any of your needs. It is fantastic.
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December 2023 by PossessedPen O.
Really fallen through the floor at this location. Cancelling membership and may follow up with SCC to recoup the money fraudulently milked out by this Costco. If this is a reflection of Costco's new corporate leadership changes becoming more messy and greedy (which it seems like it may) then don't waste your time with them anymore. Have been an executive member for years but now they are refusing to honor features of the membership - this is on top of this location having a more disorganized inventory and a smaller and smaller inventory selection with poor QA - alot of food gone bad and clearly damaged items. They also mark prices differently for some reason. It may just be this location is particularly bad. The staff have been increasingly more idiotic, incompetent and all over the place here. I saw other people being harassed and mistreated by many staff, and particularly the managers names Quinn and one other shorter woman. Appalled they have employees who are so unprofessional and seem to be routinely pushing arguably illegal practices. Costco is usually known for great customer service but this place makes the worst franchises look like AAA angels. Either way this is the final straw. Save your money and time and avoid Costo and particularly this location. Updated note: After reading some of the reviews it seems Quinn and a few other employees are well documented to be serious problems at this location. However it seems like they have been present for at least close to a year, which speaks volumes on the management of the location and Costco leadership. Run.
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November 2023 by Mark W.
Costco always has good deals.. tonight I tried their chicken wings, on a scale of 1-10.. I will give them a solid "7" .. beware of the pricing, it appeared to cost "$6.99" for the tray... when in fact it was $6.99/Ib
