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March 2024 by maggie BLOCKWOOD
Val was amazing helper! The best customer service! A+ my returns
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March 2024 by M. Torres
I never have any issues coming here. Customer service is good. Location is convenient, but parking is usually an issue.
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March 2024 by Tyler Locke
Poor service at this location. I recently shipped a return from this location, the supplier had issued me and RMA and provided their account # for the return shipping. This location refused to allow me to ship the package via the merchant's account, despite me showing them the email auth to use their account. They provided no reasoning other than "we don't do that". I won't be returning to this location and this is reason number 1000 why I greatly prefer to use Fedex for my own small business shipping. UPS makes everything a hassle whether it's online or in stores with useless and rude staff like the folks here in Annandale.
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February 2024 by Richard Olivo
Oliver helped me with shipping, he was very fast and efficient. I will definitely come back to ship here
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February 2024 by Diyan Babar
I had an excellent experience with Hamza. His outstanding customer service ensured all my needs were met. He went above and beyond to assist me, and I appreciate his dedication.
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February 2024 by Danyal Babar
I cannot express enough how satisfied I am with the service at this UPS store, thanks to Hamza. His dedication to providing excellent customer service has truly made this branch my favorite UPS store to visit.Hamza consistently goes above and beyond to ensure a seamless and efficient experience for me. His attention to detail, friendly demeanor, and willingness to assist with any inquiries or concerns create a welcoming atmosphere that sets this UPS store apart.From handling delicate packages with care to providing helpful advice on shipping options, Hamza's expertise shines through in every interaction. His professionalism and commitment to customer satisfaction have undoubtedly played a significant role in making my visits to the UPS Store in Annandale consistently positive.It's refreshing to encounter such a reliable and customer-focused individual, and Hamza's exceptional service has made this UPS store my go-to choice for all shipping and mailing needs. I highly recommend the Annandale UPS Store, and I'm grateful for Hamza's consistent efforts in making each visit a pleasant experience.
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February 2024 by Nazli Jafarian
Friendly, helpful staff
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February 2024 by Rathi Shannag
Val was super beyond of my return
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February 2024 by alemseged Zeleke
Amazing cusyomer servicr val.
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February 2024 by Saad Solehria
I recently had the pleasure of interacting with Hamza at UPS, and I couldn't be more impressed with the level of service and dedication they displayed. From the moment I walked in, Hamza greeted me with a warm smile and a willingness to assist. Their professionalism and attention to detail were evident throughout the entire process. Not only did they efficiently handle my package, but they also took the time to ensure that all my questions were answered and that I felt confident in the service provided. Hamza truly went above and beyond, demonstrating a commitment to customer satisfaction that is truly commendable. I highly recommend Hamza to anyone seeking exceptional service at UPS. Thank you for your outstanding work!
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February 2024 by Konjit Yilma
Val was super helpful in my print and return services!! I highly recommend this location!!
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February 2024 by Jonathan Caicedo
I had a few documents to get notarized and before hand, i called to make sure there was a notary with two additional witnesses. A total of 3. The employee had confirmed that there was. Once we arrived at the store, the employee had made us sign and when it came to the witnesses, there was only 2 total employees, the notary and 1 witness. Complete waste of time. Had to go back home , reprint the documents and look for another ups store.
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January 2024 by Linh O
Quick service but they do not take plain cardboard boxes that have labeling removed for reuse which isnt the most environmentally friendly stance (reduce reuse recycle). The other UPS store I go to regularly takes them and use the boxes for the store itself or they give them to other customers that want/need boxes.
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January 2024 by Jared Marx
Avoid this location unless you want to deal with constant incompetence, employees are useless and rude
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January 2024 by Kalin Broadie
Val was an amazing helper so quick and kind
