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June 2024 by wahid rahimi
The team is very good, especially Ms. Shala Alawe , the manager, and Nicole is very helpful, thank you guys .
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March 2024 by Yohana Tesfaye
I come to this Wells Fargo location a lot but today I was greeted by Kate. I got one of the most exceptional customer service. Within minutes I cashed my check, I withdrew some money, set up an appointment to open a savings account, and got my temporary checks printed, and I was mind blower by the service she provided. Shoutout to Kate.
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January 2024 by Keonna Thompson
I’m writing this as I stand in here this location in particular always gives me a hard time I can’t ever cash my check y’all pick and choose which documents yall accept last time I was here with my dad yall wouldn’t take a social you took a letter of mail and ID and now your saying your not taking it and as to the manager who was suppose to come out and cameOut and walk back into the door locking it count your days at your job
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January 2024 by The Girl With The Tortoise
It is unacceptable that this branch does not answer its phone during regular hours. This country is falling to pieces if banks can't even answer urgent customer questions and needs. Absolutely ridiculous. For reference, I just called eight (8) times on a normal Thursday at non-rush times with no answer whatsoever. There is no reason or excuse for this breakdown of service. Disgraceful.
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September 2023 by Remberto Ulloa Ribera
Terrible Custumer service.I was there for about 15 minutes. Nobody ask me why i was there .Then i decided to ask for help one cashier told me that the person who is going to help me will be here soon . After another 15 minutes she never come . I waist 30 minutes at that location.I was the only person on the waiting area for 30 minutes, i can’t believe that nobody was able to even ask if i need help with something.!!!
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September 2023 by Michael Arno
Have several business accounts here. Always helpful.
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July 2023 by Ablah J Mohsen
As usual long line, one teller servingWF makes Millions of dollars can't hire people.
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July 2023 by Melissa Harman
Worst customer service I’ve experienced at a bank.. two things to keep in mind, they don’t accept cash to be deposited into a third party personal acct, and they can’t look up the account number using debit card #- not sure if this is a true WF rule or it was this particular Manager not wanting to go the extra mile.. regardless , when I was finally able to go back to the bank for the third time (check to be deposited instead of cash, and specific account #), I got there at 440pm, 5min later there were 4 other people behind me in line, then 3 tellers decided to close down their stations leaving a single teller to finish the rest of the line at 450pm… this was the worst WF impression , I don’t see myself having an account there ever.. do not recommend.
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July 2023 by J L
I’m just saying check your employees how hard working they are please check your cameras almost 8 employees just 2 of them are working the rest just west of time people waiting on the line for ever.
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March 2023 by Rodney Taylor
There is a banker who is extremely awesome i don't know her name but she is awesome to tue left of the entrance is where she sits
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February 2023 by CB 92
Horrible bank...line going out the front door and only one teller. They don't care. I have been waiting 45 minutes and still in line
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January 2023 by Queen Of Sheba
some employees just walking around only 2employee helping us long line slow customer service am tired see I go to this Bank Never change I think I have to change my Bank The worst customer service ever.
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December 2022 by Melissa Artieda
Worst customer service I’ve experienced at a bank.. two things to keep in mind, they don’t accept cash to be deposited into a third party personal acct, and they can’t look up the account number using debit card #- not sure if this is a true WF rule or it was this particular Manager not wanting to go the extra mile.. regardless , when I was finally able to go back to the bank for the third time (check to be deposited instead of cash, and specific account #), I got there at 440pm, 5min later there were 4 other people behind me in line, then 3 tellers decided to close down their stations leaving a single teller to finish the rest of the line at 450pm… this was the worst WF impression , I don’t see myself having an account there ever.. do not recommend.
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November 2022 by Abdul J Latifi
I’m just saying check your employees how hard working they are please check your cameras almost 8 employees just 2 of them are working the rest just west of time people waiting on the line for ever.
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November 2022 by Michelle Brown
I had the worst experience at this bank on Monday October 17th, 2022. I went there to cash my work check. I thought would be a nice smooth transition where I pay the $7.50 and I’m off. Nope that’s not what happened. The teller along with another teller proceeded to tell me that the account on the check didn’t exist “they couldn’t find the account”. The older teller asked me have I ever gotten a check from them before. I told her yes. The younger teller said well we can’t find this account. I knew exactly where this was going…..so I called my employer put her on speakerphone and told her what was going on. She gave the last three digits of the account number on the check and said that they should be able to cash it and find the account. Once I did that all of a sudden they both found the account. Then change the story to it wasn’t that we couldn’t find the account we were just doing protocol. The young teller then got my money gave it to me didn’t even count it back to me to make sure she gave me the right amount told me to count to make sure that she gave me the right amount. This ONLY happened BECAUSE I’M BLACK. I was going to open an account with Wells Fargo, but I will NEVER!!!! I do not appreciate being racially profiled. I work for my money just like they do. I’m not PLEASED with THIS AT ALL!!!
