My Mercedes got towed in for gas leaks. It’s been two weeks and I still haven’t got my car back. Calls went straight to voicemails. Request to speak to a manager and no manager calls me back. It’s better to go to another dealer where they appreciate your buúiness!
November 2023
If you have a warranty for a failing part, this dealership with gaslight you and defer actually fixing the problem until your warranty runs out. Don't take your car here, they can't even seem to be able to answer to phone properly.
July 2023
From Alice & Ray Schalk - 7/11 2023 10,000 mile service. My Service Representative, Rhudy, Was exceptionally processional. He explained everything in a clear concise manner. Additionally, he spent, extra time helping pair my cell phone to my vehicle. He made my choice of dealerships, worthwhile.
Our friendly and knowledgeable professional sales team is here to help you find the vehicle of your dreams, but our services simply don't end with the purchase of your new vehicle. From the trade-in of your current vehicle to the breakdown of your financing and leasing options, we cover every step of your shopping experience. The extensive knowledge we have of new Mercedes-Benz models will impress our shoppers as they stop by to see us in Alexandria!
