The Lowe's store itself is good, but trying to get a hold of their customer service is extremely difficult. I spent a week trying to confirm a delivery, going back and forth, with corporate and the store. In the end, I went in, got a hold of a manager who helped me solve the logistical issue.
August 2023
The fact that it's painstaking to get any assistance just makes you want to go elsewhere. Just a reminder folks, this is what corporate retail looks like, and it's only going to get worse.
June 2023
Zero stars. Worst customer service. If you have a delivery issue and need someone to answer the phone good luck. This has been a 7 day customer service nightmare riddled with wrong shipping address, delays and trying to get support for a return via freight. Save yourself and go somewhere else.
