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March 2024 by Tatsiana Khaytsis
Would leave a zero for the review. Seems like pharmacy never works. Phone is not being answered, so my question is why they even have a pharmacy over there?If you have another location available-do not go here. Just waste of time
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March 2024 by Côme Gaupin
Don't trust their posted hours. They seem to close early or lock the doors early even though they claim to be open until 11pm. I guess they don't want business?! Go to the Monroe Street store if you need late night items in Alexandria.
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January 2024 by jose antonio Solano
Bad service, the staff is poorly behaved and they don't even know what they are doing in the pharmacy area. There is bad service. They understand someone with a bad temper.
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January 2024 by KlaudiALX
This pharmacy has deteriorated in recent months. It used to be open 24 hours but now it closes at 8 pm. They also close for an hour for lunch. This creates a bottleneck of customers in line to pick up their medication. I was told one time to come back the next day since it was too late to fill my meds. They still had 45 minutes. The service is slow, most likely due to understaffing. Aside of that, the neighborhood has also deteriorated, with frequent police activity in the apartment complex and 7/11 near by. I will be switching to Target pharmacy. As I write this, there is a man in pain begging for his meds. This is his third time coming in the same day, because his meds were not ready earlier. It is my second time.... I don't know about you but frequent trips to CVS is not my idea of fun. Something needs to change..... the picture shows only three people in front of me, but there are about 10 people in line behind me. I guess Hybla Valley is not important to CVS to staff their pharmacy properly.
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December 2023 by Fawzi Sam
Very bad customer service at the pharmacy
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August 2023 by Mose Del Pozzo
Amazing pharmacy experience here. Great staff!
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August 2023 by Raquel Fuentes
It is a bad attention the lady does not help at all and if you ask her something she says I don't know very bad service
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August 2023 by K. Nikki
Do not use the pharmacy here, the customer service is terrible!! I’m transferring my prescription somewhere else ASAP!
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August 2023 by Mohammad Ali
I just request for 3 item medicines refill after 2 days they give only 1 items…. Customer service really bad
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May 2023 by Dave T.
The worst pharmacy anywhere! I cannot stand using them but they are a few blocks from my house; but you can sit on hold for hours, you will wait in line almost every time you go in, they never have your meds on time, they lie about contacting your doctor, and it goes on and on......avoid if you can!
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May 2023 by tabitha derrington
Javeria the store manager was awesome, I came into this location because I had an issue at previous store. I will definitely make this my new location to visit. Customer service was great!
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May 2023 by Faviana Padilla romero
Bad customer service at the pharmacy check-in. This people need more staff to help. It's always full with customers.
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February 2023 by Kathleen M.
I received the most incredible customer service from Victoria, the pharmacy tech at the CVS Pharmacy at Lockheed Blvd. A month ago I was discharged from the hospital with pneumonia on a Sunday afternoon. The needed prescriptions for antibiotics and a blood thinner were sent electronically to this CVS (since their pharmacy was open until 10 PM on Sundays).When I arrived there to pick up my prescriptions I discovered that this CVS could NOT FILL ANY OF THEM since they had none of the drugs / antibiotics in stock. Victoria, the pharmacy tech, knew I was in dire need of the antibiotics at the bare minimum and diligently searched thru the CVS system to find other locations where I could fill my prescriptions.I left the CVS at Lockheed with a list of ALL 7 prescriptions, along with their prescription numbers, and which CVS could fill them. This made it possible for me to go to CVS at Duke & have the 3 critical prescriptions filled (2 antibiotics and a blood thinner), and return home.I can't thank Victoria enough for all of her efforts to help me on a very stressful day where I felt like I was on a treasure hunt to find my medicine.She's an invaluable employee; you just don't see that level of customer service very often these days. Thanks Victoria!
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September 2022 by dereje eyassu
The worest cvs ever seen specially the guy the pharmacist he is so ignorant and disrespectful .any ways this will be my last .
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August 2022 by Araceli Lopez
I give this CVS a 5, I have been to many CVS , including in Maryland and this is the best CVS I’ve been too, I keep coming back, ❤️? thank you ? guys, keep up the good job ?