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November 2023 by Donna C
Super friendly staff ! I’ve been using this place as my go to for years!
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September 2023 by Kellie Muse
James was MOST helpful today over the telephone AND in person. Needless to say the customer service increased your store sales for the day (to my pockets misfortune). THANKS James!
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August 2023 by Marcy V.
Absolutely loved the team here! I've been doing hair for years! Cosmoprof has been like family. But this location was extraordinarily helpful. I left inspired and with a feeling of great joy! Which is very important for a artist in this industry! Thank you for your patience and enthusiasm. I know you get a a lot of costumers. I just wanted to say I truly appreciated the time & patience for helping me look for my products and more!
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May 2023 by Ivan Tompkins
I found that CosmoProf has knowledgeable and friendly staff. They are well-trained in the lates beauty trends and very helpful. There website is also user-friendly (One stop shop). Thank you for great shopping exp
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February 2023 by Joi D.
I have been going to this store for over 20 years. It is a store for licensed professionals. The manager Robin has always been kind, professional and helpful. During Covid they offered same day delivery and store pick up, which they still offer. If I need something their store does not have they do their best to find it at the nearest stores. This store has consistently been my go to for my supplies... and I have tried many other companies over the 21 years of being a licensed cosmetologist.
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November 2022 by Renee Johnson
The customer service representative was very helpful and had a great demeanor. I would like to shop here again.
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October 2022 by Briyana Anderson
Today was my last straw with this location. I always order here when I need last minute supplies and am not able to make it to the physical location. They used to give a courtesy call when something was out of stock and the order couldn’t be completed and would inform you about refunding for the items out of stock. Now they just send whatever they have with no notice that certain items were out of stock and the online inventory is never up to date to prevent you from ordering something out of stock.
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August 2022 by Claus R B
This is a place to feel welcome! I am an esthetician (no clue about color for hair) and I wanted to color my own hair... I Know crazy idea!. I wasn't sure which of the color or how to apply it...well I asked a lady, she was patient and helped me as much as she could, then she said that her other associate was a color specialist and yes...he helped me, educated me and guide me to get the right products. ? I wish I could give them 10 ⭐. Also I wish to find more skin care products . Still I will keep coming here. Thanks for being so kind.??
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June 2022 by Danica Han
They were so nice to hold an item for me. So friendly and helpful at this location.
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May 2022 by Marleni Y.
Great selection of products. Recently, I went blonde and the store associate assisted me with finding the right products for my hair and for my husbands needs. Higher quality selection and associates are full of information.
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May 2022 by Jessica Balasso Lynch
I wish they had more product's for estheticians and make sure they never run out of their products.
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May 2022 by Jessica Balasso
I wish they had more product's for estheticians and make sure they never run out of their products.
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September 2021 by Sandra Hernandez
Well what can I say this place in Alexandria the personality of the person who was helping out very professional !! Recomended a lot of product helpful I give this 5 star bcz he killed the services
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May 2021 by Tiffany A.
Online closing time says 7pm, I arrived at their door at 6:05pm only for their closing time to be 6pm. They didn't even try to come to the door, only putting up the number of fingers, 6. I walked to the window by the cashier where both employees were standing to show them that online it says 7. She only shrugged her shoulders. I tried calling on the phone to try to explain I literally needed one thing. No answer. Being that 1. I am a licensed cosmetologist and have shopped at multiple DMV CosmoProf locations but also 2. I just drove 30 minutes with the impression they were open later, to buy one item, only to be disregarded completely was very insulting.
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March 2021 by Caitlin Bedard
Unprofessional crew