Worst customer service, no job knowledge, poor local office management. Total waste! Not even worth for one star. Bank of America don't want to face another 2018 financial crises, better improve your customer service. Lots of associates are very rude, almost most of the branches in Northern Virginia.
March 2023
Tiana razafinjatovoShe was excellent helping me solve my problem, after I try do it through the phone . She is great asset for Bank of America
December 2022
Tiana was assisting us with banking account. Even though we arrive at a very late hour, she is very friendly and helpful. Thank you for your assistance!
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.