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January 2024 by Toni Yanis
Receptionist and owner are rude and unprofessional over miscommunication they couldn’t have human decency and fix there mistakes that they didChance the tow driver is very professional and sweet and was not even his fault he should run the compony .
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January 2024 by Lisa Brown
My son was involved in a minor accident at the end of November. I didn’t know where to take his car so Allstate sent us to Abingdon collision. It was definitely a learning experience. We as a family have been very fortunate and we’ve not had first hand experience with the shortage of car parts until now. The body shop had to order a bracket for the car and there is a national back order on that specific part. The owner had to get involved and we worked together to find a solution so that we could get the car back and on the road. He followed up when he said he would and followed through with everything as well. He went above and beyond to make sure we were happy with their service.
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January 2024 by Laura Zier
I took my 2000 Lexus here for repair. They matched the paint perfectly! This shop goes above and beyond to please their customers! I highly recommend using this business!
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December 2023 by Dean Cordle (ChaXe)
Nice clean business with friendly staff, that is very helpful. Had my driver side window to fall off track, they checked it out and pulled the window up and tapped it in place and never charged me a penny for it. So, I will be buying a window regulator and paying them to put it in.
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November 2023 by Ralph Walton
All drivers are professional and knowledgeable. Our accident totaled our F350 and 5th wheel, and they were able to move, unhitch, and tow to their facility. Awesome service!!!!
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November 2023 by DJ Ras
Great people very professional and understanding I recommend them they took good care of of my truck
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November 2023 by Jimmy Walker
Best experience ever! Damage free towing, great prices & experienced body techs!
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October 2023 by Dwayne R.
Do not call these folks for a wrecker. I was charged $4000 for one vehicle to get towed less than 10 miles. Reporting to insurance commission and writing letter to the Bristol and State Police. No idea how people are able to sleep at night treating people this way.
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October 2023 by Dwayne R
Company charged me $4000 to tow one vehicle about 10 miles. Complete and total theft. Taking advantage of people when they were never given a choice. Writing letter to state police and bristol police about their predatory business practices.
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September 2023 by Leigh Adkins
There is no other place I would go!!! . I had them a few times for towing and they went above and beyond. I then had some body repair done and it was absolutely perfect match and they even cleaned the inside and outside of my car. I highly recommend them to all my friends and family.Service: Car towing
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July 2023 by Norma Perdue
A great bunch of people! We took our car in on Tuesday at lunch time and it was completed by Friday morning. Great service and the car looks amazing. Can’t even tell there was damage!
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July 2023 by Jessica Wheatley
The guys who work here are top notch! We encountered a flat tire on the interstate at 10:30 on a Sunday night. Prepped to change the tire and the lug nuts were frozen solid! Called these guys and Baron said he'd send a guy to help with that. Turned out the trucks were all out on calls. He came from home at 11:30 to help with a torque wrench. Had us on the road in 15 minutes! If you're in bind near Marion, Abingdon or Bristol....these are the guys to call!Service: Tire change
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July 2023 by Shelley Blosser
My dad took his truck to Abingdon collision to have 3 places fixed, 2 on the back of the cab and one in the tailgate. They didn't fix one of the places in the cab. Dad went back and the guy cussed him and said it wasn't on the work order. I'd say they forgot to do it and already had the bed back on but to talk to a 76 year old man on oxygen like that is low life as it gets
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July 2023 by Don Obriant
Added things to the estimate that were not necessary, got 2 other estimates and they didn’t include those items. That is padding the job. Beware!
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July 2023 by Howard Dawson
Body damage on truck was like factory new. Excellent people to deal with.
