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December 2023
Poor. Unsafe cars. I’ve returned multiple vehicles because tires are bald. The last one had the steel belts visible. Safety has gone out the window. Looking into another car rental agency after being a preferred member for 20 years.
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November 2023
Very unfriendly attendant at desk. seemed bored and yet irritated by my arrival for pick up. Vehicle keys handed to me to pick up car in parking lot. dark lot so didn't see all the damage and no attendant to come check with me before departure. Not a good ambassador of Avis.
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November 2023
Needed car wash. Found a small crack in windshield. Called to report it, but wasn't on report at drop-off. Smelled exhaust fumes during trip, reported at drop off. Pick up and drop off was very easy and employees very nice.