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August 2024 by Ken Goodwin
I had number of issues. I needed a new battery. I had some error messages which Nate's looked and gave me a full appraisal of what they found and suspected issues were (caused by low voltage from old failing battery. ) All personal I worked with, included Nate, were friendly, pleasant, knowledgeable and helpful. I really enjoyed working with this group.
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July 2024 by marc vien
Finally, I found that garage that could fix my or should I say finished my complete motor swap from 4 years ago and that garage is Nate’s Automotive. I had an issue with my dash gauges, never worked right. Thank you very much specifically Nate and Johnny. You guys are the best and I would recommend Nate’s Auto to anybody that needs auto work done. Best garage experience I have had in a very long time, very honest and true to the industry.
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July 2024 by Josiah Armstrong
*UPDATE*
Received a call from the sales manager shortly after this (previously) review. Turns out it was a miscommunication and he did not know anything about the inspection I requested.
After apologizing, Trevor (sales manager) allowed me to purchase the car from them at the exact price that I was going to pay. I am very impressed and grateful for their honesty.
Sometimes it’s hard to trust a shop after a mishap like this, but honestly, after this experience with the team, I trust them more than I would have if things had worked out the first time.
Thanks guys!
*PREVIOUSLY*
Be careful! I paid them to inspect a used car I wanted to buy. Instead of inspecting the car, they contacted the seller directly and bought it out from under me.
First photo is the car gurus listing from the original lister just before I hired them.
The second photo is showing the same car listed on the website a week later.
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July 2024 by Tall Sz
Very polite people I spoke to. Uncommon thing in the auto industry in my experience.
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May 2024 by Kristy Bohannon
Earlier this evening I was in Essex around 7:00 and I found a nail in my tire. I went into a gas station with maybe hopes I could fill it with fix a flat to make the 40 min drive home. I happened to see a guy buying drinks and I asked him if he thought my idea would work. he told me to follow him to his shop and he could repaired my tire with a plug, free of charge no matter how much I tried to convince him of payment. he went above and beyond with his family in the car to take less then 10 min to help me out and I couldn’t have be more thankful for his kindness so I 1000% recommend his auto shop! We need more people on the world like him. Thank you so much Nate ⭐️
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May 2024 by Christopher Morse
Nate's is a cut above the rest. They do a great job with our Tesla's and are highly recommended among the local Tesla owners group. Road Force balancer does an awesome job. Honest, enthusiastic and transparent.
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April 2024 by Mike Snow
First off, excellent work and excellent customer service! I came in for some repair to my exhaust, an oil change, checking the stretch on my timing chain, and diagnosing a suspected bad wheel bearing. Not only were they able to complete all scheduled work on time, they were also able to complete the wheel bearing replacement after confirming the issue. They covered more work than expected and still returned my vehicle to me at the estimated time
The service team was communicative, prompt, and knowledgeable. The mechanics provided detailed descriptions of the work that was completed and included as much info as possible.
The folks at Nate's Auto are top notch, and provide service that is beyond quality. 10/10 would recommend them as a high integrity, responsive, and highly knowledgeable team
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February 2024 by Mary Lou Reuter
I completely trust Nates Automotive with servicing my 2009 Subaru. Very friendly, professional and highly recommend.
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January 2024 by Roger Crouse
On 1/16/24, I took the car in (my first time and based on a recommendation) to check for possible brake line rusting. Not only did they give me a clean bill of health, they took me to the shop and showed me all lines so I could see that they were fine. Excellent customer service.
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January 2024 by Patrick Mitchell
Always courteous and accommodating if possible. Prices are fair and they work on all my vehicles, of which none are European sports cars! Give them a try and you’ll see.
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January 2024 by Greg Alling
Another great service experience with Will and Cory at Nate's. They were able to diagnose, order parts and complete work all in the same day! They are quick and professional and fair. This is hard to find these days!
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November 2023 by Kyle H
Johnny was so easy to talk with. He explained what was needed, in detail and my truck runs very smoothly, now.I was delighted the work cost several hundred less than Key GMC’s quote and instead of an all day repair at Key, Nate’s Automotive only took 2 hours.Services: Auto exhaust system repair
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November 2023 by Kush Mangat
Wonderful experience with Nate's. Can't recommend them enough
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October 2023 by Ben Bo
Very supportive of the local schools. Clean and professional shop!
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October 2023 by Dana Girouard
Top notch work
Great staff
Great atmosphere
TONS TO LOOK AT
