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February 2024 by Kareem Hatahet
Great products and the manager (I think her name was Hattie) was a pleasure to work with.
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January 2024 by Cindy
Usually my go-to store whenever I’m in town but today I was left a sour experience. We walked in and was browsing around for a gift. One particular sales associate, a bald man with glasses, just kept side-eyeing us and staring as we looked at the selection. Never once did he check-in nor greet us even though the store had only a few customers. Did not make us feel welcomed by any means.
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December 2023 by Allo V.
Happy to be shopping local this holiday season. The girl behind the counter was so nice and we had a lovely chat. Love the garlic infused olive oil for people with fodmap issues!
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December 2023 by John D.
The appeal of this place sounded great to my fiancé and I, but it falls very short in service. We are both Italian and from NYC, so you can probably guess how excited we were to buy some olive oil. My experience started when my fiancé and I both asked to try a butter olive oil. I Asked the employee, She handed me 1 sample, but nothing to my fiancé. Then she walks away. Which I thought was odd. Then I had to wait for her to finish with another customer to have her give me another sample. Again, 1 sample handed to me, but not my fiancé. Again, walks away. At that point we liked one sample but not the other. I asked for 2 cups so I could try a few different oils. Was told that they have to pour the samples for you. If that is the case, that's fine, but don't walk away from the customer. That makes the customer have to chase you down and wait to try the next one. At this point I already had 4 bottles in my hand, ready to purchase. But wanted to buy more. After Waiting 5 more minutes for the employee to finish up again just to pour 1 more sample, I was fed up at the lack of service. I put all the bottles back and walked out of the store. If you see a customer that is obviously spending money at the store and wants to continue to spend, tend to them. I had $100 worth of olive oil in my hands and would've bought more. I'm here to spend money. On the bright side, the olive oils were good, but I wouldn't go through this experience again.
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September 2023 by Lou Mustillo
Very good store. Lots of options. Service was excellent. Prices are very reasonable and inexpensive. The option to try all the different olive oil and balsamic vinegar is an added bonus. I recommended coming here for anyone who is cruising around Burlington. Very good options for gifts as well.
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August 2023 by Kelly Chabrier
Wonderful store. Helpful, friendly staff. Sampling is fun and I always leave with more than I intended to buy. Unique vinegars, olive oils and salts. I love that you can save your bottles and they refill them. Wonderful gift ideas. Definitely worth a stop in.
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May 2023 by Vincent Ardito Jr
Recently stumbled upon this nice store. Staff was very helpful, welcoming and friendly. Assisted us in selecting 5 sets of gifts and a few more for ourselves. Taste tested a few different oils & vinegars. Tasted and smelled delicious, can't wait to get home and give out these delicious gifts to our friends.
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May 2023 by Katherine Yoder
There's no way to walk in here and not find some new flavor you love. The oils are delicious but I can't get enough of the amazing vinegar selection. Bring your bottle back for a discount. Staff is always super friendly and helpful.
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November 2022 by Pamela S.
Oils and balsamic vinegars are amazing. The Saratoga Spring store we visited was awesome. Unfortunately, when you go to their website to send gift orders, the gift cards don't follow with your gift to individuals. I was tracking my friend's gift and knew it arrived but didn't hear from her. I found out she had no idea who sent it to her. I reached out to the company and was told that if I am not sure if the gift card followed the gift, I had to call customer service. What's the point of that, if their website is not correctly set up? As wonderful as their products are, it doesn't say much for the company to allow this to happen. There are many other companies out there that take pride in their customer service and website. It's a shame that Saratoga Olive Oil Company has amazing flavors but lacks interpersonal skills on how they can clearly communicate to the consumer to provide feedback to their team members on how best to identify issues that might arise.
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November 2022 by Desiree Holton
Loved trying the different vinegars. The staff working was very kind and accommodating.. even made recommendations. The white peach balsamic was my absolute favorite. This place makes great gifts for friends who enjoy the craft of cooking.
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November 2022 by Brandyn
I remember when this store first opened up in 2014, my friends and I would use this salt on everything. We often would bring it to our cafeteria to spice up our meals. Coming back to Burlington having this salt is a trip down nostalgia lane (misty eyed). This is best the salt in the game
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September 2022 by Erin Ostroskey
Went in honestly just to look around while going up the market on Church St. Chad helped us find a balsamic vinegar that would go with meals we really enjoy! Ended up getting two when I didn’t even have any plans on getting any! The customer service was amazing, and their products are delicious!
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September 2022 by Jessica C
Love this place! You get to taste their oils and balsamic vinegars before choosing and they are very flavorful!
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December 2021 by David Cooper
You have to love their balsamic vinegar products and customer service. We have used their products for years during our many visits to Saratoga Springs. With COVID I have been forced to order online to maintain our supply of balsamic vinegars. Well, I screwed up my online order & customer service quickly set things right. Thank you !
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September 2021 by Emma Walker
Was look for new olive oil. The lady let me try a few . This was my first time in the store very clean well stocked.