“Assisted me with my phone issue in a timely manner, discussed all of the options and helped me to find the best one. Great, fast service, friendly staff. Highly recommend!”
“Phone wasn't charging, figured the port just needed to be cleaned out but took it in just in case it was something more serious. Guy took my phone, cleaned it out, and was done in about 3 minutes. Wouldn't even let me pay him, if I have problems again I'll definitely come back. Great service.”
“was running a little late due to my toddler, stayed open past hours to ensure I got the best service possible & was super friendly and communicative with my 2yr old!☺️”
“Helen is a great customer service representative at the Williston store. She was very knowledgeable, polite and helpful when it came to transferring our lines from another carrier to Verizon.”
10AM - 7PM
1203 Williston Rd, South Burlington
Mobile Phones
“Arrived at my Cricket home store in South Burlington, Vermont completely frazzled with a brand new phone - with SIM card issues - which made it an expensive NON working new phone! Fortunately for me, an employee named Gabe was behind the counter. While I was explaining the situation, Gabe was already in action fixing it! He was beyond knowledgeable, professional and efficient - the answer to my prayers!! I left mere minutes later - a VERY happy and satisfied customer!! Thank you Gabe! (Cricket - give Gabe a raise!)”
“Matheus and CJ were fantastic. I came in they fixed my phone and Apple Watch issues within minutes. I recommend them. They provided excellent customer service. Thanks Wanda Audette”
“Dealing with phones and contracts can be so confusing and frustrating, especially with how often plans change. But my mom and I have been working with Lucien every time we come in since we switched over and we LOVE HIM! Whatever his pay is, double it, he takes every possible measure to make sure we are taken care of and understand what is happening on our plan. Plus he fulling remembers details of our issues in the past so every-time we come in we aren’t starting over explaining what we need to do/change!”
“The two guys there, Josh and Dillon, were exceptional! I was there on Black Friday and these guys were swamped, but they moved through every single customer quickly, efficiently, and most importantly politely10/10, can't recommend these guys enough!”
“Quint the manager of the store is my kinda people. He has gotten to know/recognize me as Karen. It's a welcoming place for me to visit or call. Most people probably dread both needs but NO reason to at 121 Conner Way AT&T store.”
“Had a great experience with Megan, who helped take over my trade in and adding new lines to my account after another sales person dropped the ball. She was really helpful and communicative with me. Would recommend going here to work with her!”
“Great customer service.Justin always takes care of me when I come into the South Burlington store...he is my go to when I need face to face contact for ANY AT&T need...he is a Professional.”
“Gavin, the store manager, was a whiz at getting me set up. I'd spent 3 hours with online tech support, and he resolved the problem in 10 minutes! Head on down to the South Burlington store! Ask for Gavin ?”
“I switched carriers from AT&T to T-Mobile while in Canada. Unfortunately the T-M rep on the phone couldn’t complete the setup and advised I would have to go to a T-M office. The nearest was a 2 hour drive away from Montreal, in Burlington, VT. But the store manager made it worth my while. Diagnosed the problem expertly and instantly and had me up and running (two lines) within 20 minutes. It’s always great to deal with smart professionals. Good job!”
10AM - 7PM
325 Main St # 7, Winooski
Mobile Phones
“My phone charger port was broken and my phone died. After, buying the same phone again, and 3 days of driving to Verizon, T-Mobile, and Walmart for phone support, my phone was still not working. My only other option was to drive almost 3 1/2 hours to NY or NH to a corporate store for a solution.However, I googled phone repair near me, first, and saw this store in Burlington. I drove the 35 miles to it, with my new (not working/activated phone), and my dead phone that I needed to have turned on for my files/account transfer.The technician in this store fixed my phone with the broken charger in about an hour for a very decent price.I couldn't believe it, 3 days and the others couldn't.I appreciate the promptness and knowledge of the technician. Thanks.”
“Quinn was working there solo both times I needed help: once this week, once last week. A tremendously knowledgeable and cordial person! He got me what I needed in a timely way and assisted me with all kinds of extras. All while helping others too. Great experience!”
“If you’re having your latte and staying in the cafe, ask for a mug! Always get my order correct. I always order in cafe with not a long wait. We all know starbucks cafe orders don’t pop out of the microwave, so Indeed, you do wait but not in the long lines that I’ve experienced. My husband says the chai latte tastes so much better here then in his travels.”
“Joey at this Verizon store was so kind and helpful and efficient in doing exactly what I asked - figuring out how to reduce my bill by undoing the errors made by associates at one of the other Verizon stores. NOTE that this store is the only actual Verizon store in Burlington - all of the others are just dealers that are incentivized to charge the customer more through I’ll-advised transactions etc. I highly recommend only going to this store, never the others, even though that may mean a longer line for me next time. The other associates were also helpful and welcoming… overall great experience. I can truly say that this is the first time in over a decade that I’ve left a cellular service store not irate and agitated… and, in fact, quite the opposite. Thank you, Joey, for your awesome service!!”
“Found a great monitor to replace my husband's old one with good FPS/size/price, and found a solid keyboard and mouse for myself. The Best Buy staff were very friendly and helpful, and the person checking us out (Josiah, I believe) was hilarious and very personable. Very pleasant and expedient experience.”
“Store wasn't too busy and the checkout was easy. Unfortunately the aisles were cluttered and seemed to be in a beginning state of disarray. I did however find an item in the electronics department I couldn't find elsewhere ?♂️ all things aside my family and I had a smooth trip!”
11AM - 5:30PM
41 Commerce Ave, South Burlington
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“2/19/24 - I'm a fan of this specific ATT location in the area and even drive a bit further to use it - They tend to have great representatives working there. Tyler helped me with getting off a family plan and setting up my own, super smooth, extremely helpful - made my day way easier than I thought.”