“I can’t say enough about the customer service Alexa provided with Utah first and getting me started and opening accounts. She really went the extra mile and that is so rare nowadays. It has been a first rate experience all the way through!”
“Our family has been members for decades. The service that is provided is extraordinary. I also feel satisfied by being a member because I am supporting my cultural community.”
“Always smiling, helpful tellers enable easy, efficient banking. We have banked with Deseret First for over forty years and have always been treated with kindness, respect and a desire to serve our needs.”
“The customer service is fabulous! Chaky Xayavong and everyone else are superb! They always go out of their way to answer any questions. They know me by name. I just wanted to say thank you.”
“From beginning to end, Celtic bank’s representatives were in constant communication with us. Their professionalism and guidance throughout the process of receiving funding surpassed our expectations. Commercial Loan Officer Cory Lucas was there with us every step of the way and made us feel like family rather than customers. Thank you Celtic and Mr. Lucas for your support and guidance. God bless!”
“A professional financial institution, that can help you build your life and achieve your dreams. I personally recommend this for newcomers as it’s very easy to apply for all their services and their response is amazing.
I applied for a credit card online and it was few simple steps and then in 3 days in received my credit card in the mail.
That’s awesome
Thanks MACU”
“Rose was absolutely fantastic in helping me set up a new checking and savings account. Everything was explained well and all my questions were answered. Great experience!”
“Just used them for our 3rd construction loan. Speedy, professional, offer great rates for high credit score borrowers, never had an issue with any part of the process. They even have excellent customer service reps. Friendly but down to business. 5 out of 5.”
“I visited this branch at the Salt Lake City VA to withdraw some cash. I am a member of a different credit union out in California. Thank you to Dashnee for being so helpful and making my experience as convenient as if I was at my credit union back home”
“I have been banking here since a merger or buy-out. The employees are young, professional and under good direction. They might ponder on my cashier’s checks and conversation but they mean it when it comes to fairness and safety. I hope they get promoted into Glacier Bank because western security started it all for me to get them in there. AltaBank is a Division of Glacier Bank with principal offices in the State of Montana.”
“EDIT: Previously rated 1-star and would have remained as such if it weren't for Lori who was proactive in solving my problem. Thank you, Lori, for being the only employee to actively reach out and solve the issue.I set up business banking here and have not been able to access online banking for over a month now. I have made so many phone calls and re-signed a bunch of documents and I still cannot get access to my funds and my banking.”
“*** had a great experience at *** with my professors and class structure. It does take some time to get used to as class formats are not identical; but the majority follow two or three different formats.Program Mentors and Class Mentors are awesome and helpful.”
“Dulce Madrid, she's amazing. I came in worried about some thing's. She navigated everything flawlessly. Great credit to Mountain America credit union!!!”
“great and very helpful whenever I need to go in. Always smile and are always willing to take me through whatever process I need to go through. I appreciate their efforts in everything.”
“Pidge was amazing!! She has amazing customer service and she takes her time and pays attention to detail! We loved taking out $30 at this location, hope you're reading this Pidge and we hope you have a wonderful day <3”
“Donna Anderson with P&S credit union is so amazing. I called her about a loan and she had it done within a couple hours and made it so easy for me. She went above and beyond to help me not only today, but since I became a member! I recommend P&S credit union to everyone. Donna I want to personally thank you so much for everything you do! You are so amazing!!!!”
“I've banked with them for years! Everyone is very knowledgeable, kind, and capable! The credit card interest rates are low and they have an awesome mobile app. I called in this morning with a time-sensitive question and Ainsley was SUCH a great help! Highly recommend!”
“The staff at Firefighters Credit Union is amazing. I love the personalized service and being greeted by name. The staff is friendly and very knowledgeable. You just can't get that kind of service from a big credit union or bank!”
“So grateful to Carolyn for taking charge of my loan when it was time to close! She is so friendly, knowledgeable, and she never minded it when I called her out of the blue with a question(as I did SEVERAL times lol)Thanks again, Carolyn and Liberty Bank! I love my new tiny home :)”
“(Translated by Google) Excellent attention and very attentive to any information 100% recommended ????(Original)Excelente atención y muy atentos a cualquier información recomendados al 100% ????”
“I had a very frustrating experience with three incompetent employees from different locations. I finally got a hold of a lovely woman at this location who was actually useful and I finally got help. It was a simple action that needed to be done that somehow no one else was able to do but said that they did. I wish I would have asked her name. I'm just thankful for how helpful and kind she was.”
“I have over a million dollars in this bank. the staff is young and often I’ll-informed. I get different info from different staff, who often consult a manual to answer my questions. There was an automated response to a recent roll- over that implied they had ignored specific instructions I’d left prior to my travels. In fact Alexandra McClun did an expert job and appears highly capable.”
Open 24 hours
70 E 3300 S, Salt Lake City“Well, I take back what I said yesterday in another branch, in this one they treated me very well... they made it easy for me to open the account and I left happy... thank you very much..”
“WaFed Bank is the BEST bank for many reasons, but above all is their personalized customer service and engaged employees. They were the first bank to not require a signature when doing business through the drive up. This is time saving and so efficient. I love that the branch knows me by name and I always have a great experience there!”
“Jill has been absolutely wonderful in helping us close an account which might have been hacked, opening a new account, and transferred funds from the old account to the new one. By way, the tellers are always knowledgeable and skillful. Great service”
“working them has been great. refinanced my loan with them and got a good deal with interest. they have been very good about working and will work with you. I have had no problem would recommend this finance company. the agen online was great and was able to give me exactly what I needed and swiftly”
“I Love this bank. They are friendly, helpful and professional. My daughter and I both have accounts there. When we opened our accounts the manager Parker Jewel was wonderful. He explained everything patiently and was nice enough to get me some water as I wasn't feeling well. I have had accounts for 2 years, I have never had a bad experience.”
“Desi was very very helpful throughout my loan process. I would highly recommend talking with her if you are looking at getting into a new vehicle or even just setting up a new account she helped me with that as well.”