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October 2024 by Maria Mortenson
Monica is an exceptional teller! She is knowledgeable and kind, going above and beyond to explain details about my account. Please consider giving her a raise hehe! :)
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September 2024 by Andrea Messer
Do not open an account with this credit union. They will freeze your account out of spite, and give their low level employees the power to do so. Even after paying some bogus fees for one of my daughters, and after trying to get the fees dropped, the spiteful manager took our payment and then told us we’ll “too bad your account will continue to be frozen for two more days until this payment clears,” even though she can clearly see we have thousands in our account to easily cover the payment! This manager was spiteful and rude. It’s not safe to have your children hooked up to your accounts. They held and froze our account for 3 days, all for 100$ worth of dc fees, which were legally discharged! Literally mountain America just gave some high school graduate minimum wage manager power to freeze our account! If they did it to us, they will do it to you. It’s terrifying that your account can be frozen out of spite, it’s terrifying that you can be told the charges were dispatched legally but they have the power to go after a parent with money if they choose, and if you fight back, the manager says “it’s not gonna happen” and then freezes your account!!! I’m sure this is illegal and I will be taking my money to another bank! This bank is holding me hostage for some fees they should have never charged, but did charge my child, fees that were legally dispatched. How is this legal???? This treatment after 30 years banking with them. Gross people.
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August 2024 by Tyler Bass
I can’t say enough good things about this branch. Everyone that I have worked with has been especially pleasant. These guys are the happiest bankers I have ever met. Henry, Monica, and Jose were amazing. They were able to promptly assist me in every way that they could. Great branch, these guys deserve a raise
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August 2024 by Oswuald Godin
The best CU in the State
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August 2024 by A Powell
Every employee that I have interacted with at this location has been friendly and professional.
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July 2024 by elisa perozo
Kindness... cordiality... and efficiency
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July 2024 by Wayne Borino
Very polite and efficient ?
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June 2024 by Jared Wilson
José Lopez is awesome! If you need to finance a car he works hard for you, he was fast, and was very professional! I think MACU needs to give him a raise! It was a good experience. I highly recommend MACU and Jose as well.
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May 2024 by Robert Gallegos
Always courteous and professional service!
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May 2024 by its ya boi scooter
i did not know there could legally be this much of a language barrier, i am genuinely shocked how horrible it was. i have seriously never had a good experience at this macu, and it all stems from a language barrier.
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April 2024 by John Scott
Having issues with an account and they gave us the information we needed to get things fixed. Did not need an appointment for the visit. We did make an appointment for the second visit to finish up the new account.
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March 2024 by Marilin Rodriguez
They’re always excellent, they can always help me in every situation I present to them, I love Britney Pena, she is my number 1 advisor.
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March 2024 by Linda Malan
I love Mountain America I have been with this place for 40 years. Please look it up please I love everybody there
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March 2024 by Debby Poulsen
Your telephone service is extremely poor and it took multiple calls even leaving a call back number to complete transaction. When does a bank not want to take money/receive payments? Extremely poor telephone prompts and service!
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February 2024 by Steven Condie
Our experience went smooth. Thanks for your help and support.
