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February 2024 by Martin B.
Sometimes it is worth paying more for the same thing. Normally, this is not the case, but this Walmart demonstrates just proves that this can be the case because it is worth cold hard cash to avoid having to deal with Supervisor level and above employees at this Walmart. From Jason Spatz, the Store Manager who, according to two separate Park City Walmart coaches, says the store does not need to abide by the promises made on the Walmart app and website, to Marvin and Yiemy, those Front End Coaches (people who coach lower level employees on how to interact with customers) who are rude and simply make up things to tell you (i.e., lie to your face), you are much better off paying a little more and avoiding this store if at all possible.
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September 2023 by Jennifer P.
The pharmacy deserves 5 stars, but the store has only 2 check out stands open, even on the busiest days and times. Then the self-checkout section only has two that accept credit cards, and they are FILTHY and grimy. The attendant said they're just too busy to clean them. The manager needs to take action.
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April 2023 by Mud M.
I went to walmart in park city long lines ,,,, older man with a name starting with C was checking receipt,,, rude mean grabbed my receipt out of my hand,,,, then started asking me why I was purchasing products instead of doing his job of checking the receipt then I tried to reach manger no one answers phone
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March 2023 by Do Your J.
I tried 7 times to reach an employee via phone. Each phone call was 4-5 minutes long. I never got through! Had to contact corporate to complain. I called the phone number listed on the walmart website for this store 435-647-9909 ( I pressed "0" for the store operator. The phone rang for 4 minutes and 1 second. Then I heard someone pick up the phone and heard: beep, beep, beep. I said "Hello? hello?" and a female voice on the other end said "hello?" then she hung up on me! I called back and this time pressed "8" for human resources. I have been listening to a phone ring for 4:10 seconds. ANSWER YOUR PHONE! I called back a third time and tried the pharmacy. This time at least a human answered, but unfortunately that person said nothing but "hello, hold please, thank you" then immediately put me on hold. I understand you get busy, but this is unprofessional to the point of being ridiculous. You need to answer your phones! Called back a 4th time. The phone rang for 5 mins and 25 seconds, then disconnected me. What is your store policy on being available to callers?! Called back a 5th time and was disconnected after listening to the phone ring unanswered for 5 mins and 15 seconds. Had to contact Walmart Corporate to file a complaint. I hope the employee(s) who are refusing to answer customers' calls lose their jobs. Called a 6th time and pressed "5" for Electronics. Same results as before. Phone rang incessantly then automatically disconnected me after 5 mins and 27 seconds. Called a 7th time and pressed "8" for HR. Same results as before. Phone rang incessantly then automatically disconnected me after 5 mins and 32 seconds. Do I need to call the Park City Police to do a welfare check?! Is there an active shooter?! I've been calling for 50 minutes, and the result has not changed.
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March 2023 by Angie E.
Where do I even start, Walmart used to be great. Prices consistently marked wrong, ring up way higher than advertised price. Customer service is non existent, they don't answer phone calls for product availability. And returns are a nightmare, if products ring up wrong or double ring up they can't correct the problem after 6pm. I hate Walmart now, do better!
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January 2023 by Justin K.
I think 1 star is still overrated.. chronic understaffing, stock issues, rude manager, rude / useless employees
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November 2022 by Michelle S.
Everything I came for was out of stock. Also, Norma is a sassy and lazy cashier. She shouldn't be in customer service. I had to tell HER how to do her job.
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September 2022 by Bridget D.
I wish I could give this store 0 stars. For starters, I call to ask a simple question...what do I get? Prolonged ringing. I was on the phone waiting to speak to an employee for over 10 minutes. With frustration, anger and disappointment, I hung up the phone. If you're looking to shop in a store with horrible customer service, Park City's Walmart is perfect. I will not be returning to this store.
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September 2022 by James H.
Worst Fried chicken ever. Every piece was like Jerkey. Threw it all away. They need a time limit for how long that sits in the display.
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June 2022 by Lucy B.
I have never experienced such a horrific online ordering system. I made over 10 online purchases in the last 4 months and I have yet to receive an order that has not been "lost" or "delayed" for weeks, If you don't spend hours on the phone trying to get refunds for the items that never arrived they just don't refund you. Definitely order from somewhere else. I have deleted my Walmart app and I have no intention of making another online purchase from the store.
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May 2022 by Janice F.
It's kind of off the beaten path and you wouldn't know it was there if you weren't looking or weren't from the area. What can we say, it's Walmart. Just looking to run in and out, which is what we did.
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March 2022 by Michael T.
Shitty walmart. Scanned $110 worth of groceries at the self checkout, inserted card, said approved and remove card. Terminal then began to load to print receipt and had an error. Associate said around this time the terminals go down sometimes and that the transaction was canceled and to try the regular check out lane. To which they had 1 regular check out lane open which was 6 people deep with full carts. Bank account shows I was charged for original transaction though. Waited in line another 30 mins to repay. Will dispute charges. Morale of the story, don't come here late at night because they have 1 lane open and nobody working.
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January 2022 by Carmen G.
On a personal level it's my favorite Walmart. I love the Pharmacy Staff. I would actually drive up to Park City from SLC while living down there. Today is a whole new story... Jose at self checkout was a total DICK, rude, sour face. They say a Hispanic worst enemy is another Hispanic.
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July 2021 by John K.
I went in to find kitchen utensils not found in grocery store. Very busy with long check out lines but efficient. Credit cards preferred there was no change if cash used and they round up your change to dollars sadly. On the way out I was elated to find park city /utah postcards which I was unable to conveniently find with a Bargin price 16 cents ! Yes Walmart shoppers 16 cents ! Large parking lot in the kimball junction /park city large shopping area .
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July 2021 by Tim K.
Without doubt the worst Wal Mart I have ever been in. Always out of everything, short staffed and dirty. I he manager here should be fired!!
