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September 2024 by Alfredo Balza
Excellent attention in Spanish and a quick response to my request
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August 2024 by Marycarmen Brandt Purroy
The customer service gives a lot to talk about, they have been rude when telling us that they did not have time for us. It was not an appropriate way to serve a customer. I would not return to this Agency.
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August 2024 by jerald nay
good locations and great people working for you
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August 2024 by Katiuska Artanduaga
Jesús Santillan assisted me very well and was very nice and helpful with everything.
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July 2024 by Raul Perez
I liked that they attended to me in my language
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July 2024 by Mike Borboa
Always very nice ?
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July 2024 by Alley Jensen
Terrible customer service. I needed a new card got no help from the teller or the manager. They refused to print it even with all of my information and id. I will be closing my account because of this.
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July 2024 by Jake Stout
Please get rid of the AI help phone line
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May 2024 by David Martindale
Always treated with respect and professionally when I am in the lobby
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April 2024 by Classic Jack
North Orem Branch people are stupendous. Especially Tammy and Dakota and Erin and Sandra. Love those people. They help so much and always take time to follow up an help when needed
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April 2024 by Ledesma
Grayson helped me a lot. He was really helpful and kind.
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March 2024 by Priscilla Yurimay Roca de Aldama
one of the cashiers who is very young and seems to have little experience did not want to help me with the refund procedure
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February 2024 by Alwaze Liedtke
Brennan was so helpful and he gave me info on free services to help with budgeting and fixing your credit score. He made the experience absolutly amazing. Best branch ive been to by far
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February 2024 by Maurine Fronckowiak
After a complete search of my clothing and all other belongings, I could not locate my credit card. I tried again the following days, gave up, and finally went to my Mountain America branch. I was very embarrassed, and went to a teller, who put my mind at ease with his kindness and smile, and told me that it happens, and not to be ashamed or embarrassed. I gave him the information he requested, and within 10 minutes he gave me a new credit card number, and new credit card. We established a new password, and he cancelled the old card. I was relieved to know the old card was cancelled and could not be used by anyone for purchases or withdrawals from my accounts, and was shortly out the door and in my car. I'm a Mountain America customer for life because of the way I was treated. --Maurine Fronckowiak
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January 2024 by Mark Hacking
Very helpful and courteous. Tellers corrected my problem and knew not only their store hours but also other branch hours.
