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July 2024 by John n Cheri Mauss
4 stars because Jeremy figured out what happened to our projector when the installer couldn't find it at the store. Otherwise, it would be 1 star. Jeremy canceled the store pickup and ordered it for home delivery. Now we'll see if it arrives on time. The next install appointment is 2 weeks from now. Definitely think Best Buy should do better in making sure things are in store for scheduled installations!
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July 2024 by John Bradtke
Nope. Customer service doesnt translate from online. Wont buy anything from best buy stores again, probably not online either.
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July 2024 by Scot Stacey
I really wish they would keep physical media for movies. They were my goto for new releases.
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July 2024 by Bill Strong
Went to look for new samsung 95 d no store had it . I did see the 90d in the orem store it was a customer return it had a good price but buying a high-end t.v is to risky they told me you could only return for 48 hrs. I felt like best buy is struggling no longer has experts to answer any technical questions.
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June 2024 by Marvin Philip
Staff was very helpful
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June 2024 by Jenna Eileen
Carter was so helpful and nice! He helped me with several things and was so great and happy to help. Cute too :)
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June 2024 by Nathan Bennion
Staff was super helpful. All of the things that I needed I could get for cheaper on Amazon, though.
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June 2024 by Evgeniia Fisenko (Evgeniia)
Unfortunately, the staff did not even try to help us, we came at 7 pm, they said that you can come tomorrow at 10 am, although we explained that we were passing through. It's not a good impression.
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June 2024 by Lily Sl
A totally recommended store ?All their employees always welcome us very friendly with a smile and a greeting.
On one occasion we were assisted by a very kind and efficient young man named Jacob. He speaks different languages. He explained and helped us perfectly with what we needed. ??
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June 2024 by Goddess
I use to love Best Buy. However; now you cannot even talk to a local store. I pay 200.00 a year for their membership which I am canceling. I was trying to order a phone and cannot even do it on their website. Over best buy.
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June 2024 by Yovani Montenegro
Few options in laptops and tablets and the prices aren't cheap.
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June 2024 by Sabora Goins
Knowledgeable and helpful. Accepted return (within 14 days).
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June 2024 by Suyapa martinez
Very cheap to buy some appliances
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June 2024 by Maria Bartolo
Came in on May 20th to buy a fridge and we were helped by Mario is Customer Service, he was so nice and so patient with us. He stayed a few minutes after close to help us and he did not complain, he still took the time to explain everything. He set us up with delivery and instillation which was awesome, we didn’t even know that Best Buy offered that! I really appreciate everything he did for us! ?
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June 2024 by Killian Killian
Always pretty simple to find what I need. Would be nice if stuff were cheaper but that’s not even Best Buy’s issue, just the way things are nowadays lol
