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November 2023 by dupree cash
Don’t usually leave bad reviews but this Bank is painfully slow. Staff is friendly no issues with them, but the Drive through has been down forever. Doesn’t seem like they’re ever going to fix it, and there’s only ever one employee actually working. They’re all friendly but plan on spending way more time than necessary while here.
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September 2023 by Jo Hutchins
Sat an waited in the teller line. No one at the counter except for 1 employee on the phone.
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August 2023 by Jason Kikel
They make it impossible to get PMI removed. One more payment and I’m done and will never have any kind of Wells Fargo account ever again! Total scam
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July 2023 by alma morales
Super slow, WAIT more than 30 min for a deposit?!!
Only one employee working and she couldn't handle the line of 6 people
First and last time I come to this bank.
I do not recommend it
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May 2023 by Anthony Lopez
Nice customer service and helpful : )
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April 2023 by Jeff House
My wife went in to consoldate a savings account. Adam wouldnt allow here to close and tried to pressure her into locking her money in CD. This was absolutely rediculas to not allow someone to close an acocunt.
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April 2022 by Russ Ford
Tried to call Wells Fargo by phone. Called 15 branches in the city and none of them answered the phone. Not even a receptionist or a please hold for the next available agent. Just a sorry, please make an appointment to come in. Was calling for a friend who also couldn't get any help. I'm so glad I don't actually bank here. I stick with my Credit Unions where I always get a live person to talk to.
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April 2022 by William Lauro
This Wells Fargo branch has really gone downhill. I’ve talk to regional manager and they keep showing me things are gonna get better but they never do. I was in the bank this morning and there literally were seven people in line ahead of me in the teller line. One teller was tied up with a customer who only spoke Chinese and they were having a real problem. That left one other teller trying to help everybody else. That teller ran into a problem and we all had to wait for a banker to come over. However the banker, the manager named LE, was in a training meeting. Isn’t that great. This happened to me three weeks ago where the manager was in a training meeting and nobody could help. This is a horrible branch maybe it’s time to close it.
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December 2020 by Mason Buckman
I've generally had a good experience at this branch. The tellers and bankers are usually very helpful and nice when you come in or call. However, I recently had a frustrating phone call with a banker. I wanted to come in and pick up some coins, however, given that there's an ongoing coin shortage, I decided to call and ask first. The banker on the line asked me if this was for my business or personal account. When I explained it was for me, the banker proceeded to tell me that they would not give me coins if it was just for personal banking and that they would have to order the coins and charge me an extra service fee for doing so. To be clear, not only have I gone to this specific branch in the past for coins, but I have gone to many other local Wells Fargo branches to pick up or drop off coins and never once been told this. So either this banker was misinformed, or didn't want to deal with my request so decided to lie, which is very frustrating.If I was asking for an outlandish request like multiple boxes of quarters or half dollars I would fully expect to have to place a special order and potentially pay a fee. But not for just getting something simple.
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October 2020 by MasonTheSnowHippie
I have a Wells Fargo pay check that was unable to be cashed because they closed down their lobby and wont accept it through the drive through. It's a terrible idea to keep people from their money during a time like this.
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September 2020 by Jeana Johanson
You guys need to change the ID rule.. if were just depositing into a business account and not withdrawing why do we need an ID?
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April 2020 by Illicit
I have a Wells Fargo pay check that was unable to be cashed because they closed down their lobby and wont accept it through the drive through. It's a terrible idea to keep people from their money during a time like this.
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June 2019 by Dave Hansen
Nice transaction with Lina. Great service. They staff their lobby enough that you don't have to wait in line.
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June 2019 by TOXSYC tv
Slow as hell waited 30 mins to get a new card walked out and went to different branch
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August 2018 by Chenxi Sun
Terrible make sure you watch for worker here. Closed all my account will never come here again. This place needs to stop hiring criminals. Had a friend that lost 100 dollars to the cashier make sure you count your money before depositing cash
