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September 2024 by Joshua David
Stopped by the store a couple of days ago. Met the owner and his wife. They were very kind and helpful. I bought a one oz gold round. Initially a Krugerrand, but I have some already and was actually looking for some maples. He let me know that he would have someone coming in later that day to drop off five of the one oz maples and if I changed my mind, he would swap me out. I had a dentist appointment so I had to run, but when I was finished, I called him and asked if he received the maples. He did, and he allowed me to come back and swap my Krugerrand out for the maple. Great customer service and I’ll be going back for future purchases. Thanks, Ron!
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August 2024 by Mark Reynolds
Fair dealings.
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August 2024 by John Cloward
Not very friendly or helpful. It was my first visit to this shop. Upon entering the store, the gentleman in the front office simply said "What do you need?". No hello, no welcome to Ace Coins. I asked if he had any vintage banknotes and he pointed to the cases on the back wall acting as if i was too stupid to notice for myself. I wanted to leave immediately, but decided to look around. I did find a specific note that I have wanted for some time and I would have likely purchased it today if I was treated differently. I will not go back. I imagine he does most of his business online, because if he didn't there is no way that business would survive. It costs absolutely nothing to be kind.
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December 2023 by Owen Kirby
Ron (bald guy) is a super happy/go lucky guy that loves to answer his customers questions and is willing to negotiate if you explain your situation. He specializes in going through his customer’s change and assessing the value. Be sure to ask about several of his specials/offers. He never shy’s away from greeting you with a smile or supporting his local community.
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December 2023 by Michael Clark
Very kind and knowledgeable staff. I will be coming back for more purchases.
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December 2023 by Starla Baca
If I could give this coin shop a lower score, it would be negative 1000+ stars. My dad came into the store very curious and excited to look at coins. He's an avid coin enthusiast and was eager to see what Ace had. He saw a monocle eye glass and the guy working there REFUSED to sell it to him. He told my dad HE HAD TO LEARN how to use it. My dad came home upset and this disgusting vile human working at Ace made him feel insignificant, less than and incompetent. I'll tell you Ace Coins, my dad has more integrity, humility and competence than your employee that treated him that way because my dad would NEVER ever treat another human the way he was treated. By the looks of your other reviews, sadly my dad isn't the only customer who's been treated worse than poorly. Shame on you and your business.
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November 2023 by Russ W.
I've been doing business with Ron for over 20 years. He has always been very knowledgeable and helpful. I highly recommend Ace Coin!!
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November 2023 by Noel Rodriguez
One question, do they speak Spanish in that place?
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November 2023 by Mike B
Thanks for the discount!
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November 2023 by Jack P
Better to go elsewhere!
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April 2023 by Sonya Gibbens
I actually know how Ace Coins works and have seen it happen !!! ! When people take their bulk silver coins in to sell it, they always tell the customer a lower count of the actual amount you take in!!! Then even give you a lower price of what the market is selling for. They also clean so many coins that customers buy. There are many other reputable and honest coin dealers out there like Monarch Coins, All About Coins and Legacy Coins. I’d take my business there
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April 2023 by Noal Tessman
The Owners are knowledgeable, but not very friendly.I was interested in buying some junk/constitutional silver, and I called it constitutional silver. They responded by saying "What you actually mean is junk silver, no one calls it constitutional". One google search can disprove this.I asked to buy some of said junk silver and if I could pick some out, they responded harshly and acted like it was a ridiculous request to do that, many coin shops allow you to search through the junk silver to see what you can and can't buy.The shop owners here seem pretty rude and from the other reviews it seems like this isn't an isolated incident. From my perspective they have good knowledge in coins but bad customer service skills.
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April 2023 by Sonya G.
They really don't even deserve1star. They are the worst people to deal with and the WORST customer service I've ever seen.They are pompous, egotistical and narcissists. They steal from everyone and lowball you on bulk silver and gold . On valuable coins they grade them at least 3 grades lower than they are. If you want honest dealers, pass them as quick as you can!!!
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March 2023 by Laci Christensen
I came in here about a year ago knowing nothing about coins silver ect. The worked (I believe he is the owner was so kind and answered all of my questions. I came in again today and was treated with the same kindness and honesty. I once again asked a million questions and he took the time to answer all of them and actually explain things to me. Would highly recommend this place to anyone looking for coins, silver, gold ect.
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March 2023 by Mike Hodges
Great shop. I brought my daughter she is 3 and loves to collect gold and silver with me. They were great with her and the owner made her day with a gift. Only shop I will go to. Thanks Ace Coins
