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January 2024 by Jessica L.
We've started buying our pizza here every Friday. We place our order through the app when we arrive, do our shopping with the scan & go option, and then our pizza is ready once we're done. It's fantastic! P.S. Every type of pizza costs the same. A cheese is the same price as a combination.
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November 2023 by Debra R.
All of the women that work at the customer service desk are very rude, especially Rochelle. There is never enough help either. Super unprofessional.
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February 2023 by Candice T.
This Sam's Club location is always we'll stocked, organized and clean. Huge discount warehouse. You can purchase everything from food and many bakery items including cakes, croissants, pastries and more, electronics, bulk items, clothing, furniture, car repairs, resale products and a Sam's club restaurant with delicious food. Premium membership allows you to shop early and online deliveries are free. You will save at least the membership fee in one year or they will refund the fee.
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May 2022 by Doris Moneypenny
went to Layton Sam's club today The only registers open were self service When I ask why there weren't any staff at check out they said they were short staffed BUT there were 3 employees directing customers to self check out Will NOT be going back to Layton sams club
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October 2021 by Jessica B.
shopped at Sam's Club on Monday after work and was absolutely blown away! My boyfriend and I both forgot our Sam's Club cards, but that wasn't a problem at all. They didn't check for our card at the door (unlike another place) and we paid for our groceries using the Scan & Go feature through the app. If you haven't try it, you need to. It's so easy! Open the app, add a debit/credit card, and scan your groceries with your phone as you put them in your cart. Once you're done, complete the purchase on your phone and walk out at the designated Scan & Go area. I bought beer, so i had to show my ID to a lady by the exit. She scanned the QR code on my phone, scanned three items in my cart, and then i was on my merry way. Easiest transaction ever! We needed to fill up on gas before we left, so we stopped by the pump. It really doesn't matter which side your tank is on because the pump will reach either side of the car. We scanned the QR code at the pump and started fueling up. When we were done, it said it would email us a receipt. So easy! We loved the new and improved Sam's Club! P.S. It looks like they sell the chocolate cakes that Costco no longer sells.
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July 2021 by Douglas B.
Get all my shopping needs their good products name brands and things l use and eat so much to choose from like their hotdogs, pizza drinks and some times free food to snack on
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July 2021 by Chris D.
It was my first time entering ANY Sams Club. I don't have e one near my home. Prices are reasonable for some and expensive for others . Bottle water w z
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February 2021 by MaLiss Lester
My son has ADHD and decided to take off on me. He is 5 so super quick. I had my 1 year old with me in the cart and could chase him. The staff saw what was happening and jumped in so fast! They kept me calm because I was crying and gave me updates. One lady had found him and walked him to the front to where I was. Everyone was super nice and helpful!. You guys went above and beyond to help this stressed mama out. Thank you so much to everyone!
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September 2020 by Jeremy C.
RACIST MANAGERS! Dude, I'm just a customer, but I feel bad for anyone that's not White that works here. A couple days ago I go here, there were these two fat guys and some lady, I only saw the guys name tags, Tanner and Tyler, but they were laughing and saying how much they need to get rid of all the Mexican and Asian employees at their store. I could tell they were both managers, but goodness gracious, I asked for something simple and this guy in a green vest had no clue as to where the milk was. I feel so sorry for this place, it must be horrible to work there, and it is so disappointing that you have some racist management here.
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June 2020 by Matt N.
I get that during the initial weeks of the COVID-19 response, there'd be a lot of confusion on how to deal with online pickup (although, they've had this service for years). Day 1. I ordered two laptops for my small business and sent an assistant with the order receipt printed in hand, with his name as the authorized agent to pick up the laptops. They gave him nothing but hassle, then when he called me I asked to put on the phone with the associate, and they didn't oblige. 5 minutes later, they canceled my order. I have proof of this cancellation on my account, where it says "Canceled by Sams" Day 2. Since we still needed the laptops, I placed the exact same pair on order again. This time, instead of wasting an employee's time, I went myself. When I arrived, I had the bar code for my order ready on my phone. When I asked the associate standing at the counter that handled online orders, she was clueless about what I was asking. she didn't scan my barcode and she didn't ask my name, she just had me write down my phone number and asked me to wait in the store, and she'd call my cell. So, I had some shopping to do, and I needed rechargeable batteries. I asked an associate in the electronics area, and he was completely dumbfounded that I'd even ask Sam's Club would sell rechargeables. He then asked a guy, who exclaimed there were two kiosks with batteries for sale in the store, and neither of them had rechargeables. He pointed me to one of the kiosks, so since my cell phone hadn't rung to let me know my laptops were ready, I figured I'd check anyhow. Low and behold, one half of one side of the battery kiosk was all rechargeables! 30 minutes later... I'm still waiting for my laptops, so I finally went and asked the same associate. A surprise to no one, she has no idea who I am or what I want. She then calls the same associate over who showed me where the rechargeable batteries weren't, but, really were. I showed him my order on my phone and he explains that they are locked up and leaves to go get them and asks me to wait. I believe he noticed my evil eye at this point as he moved very quickly. Finally, after spending 45 minutes in the store, my online order was finally picked up. On the way out, I cancelled my Sam's Club account. I'm done with them.
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May 2020 by Travel G.
Sams Club is just getting worse and worse. The Layton Utah club is as terrible as they come. During COVID they price gouged, always out of everything, and absolutely unreasonable. My husband is on a remote tour and unable to come home due to COVID. They wouldn't even add me to my husbands account unless he was present. WORST SAMS CLUB IN THE NATION. We will not be renewing.
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April 2020 by Mike Grimsby
Friendly service, generally well run, clean.
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April 2020 by Cynthia Hernández
Costco staff sanitize pump handles and card reader buttons after each use. Have you implemented this too?
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March 2020 by Donna S.
During this Corvid -19 crisis Sams club decided to price gouge its customers . Hand soap that usually cost $6 fir a 4 pack is now $9 !!! I'm sure there were other ideas they raised but they were all sold out of everything .
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March 2020 by Ron Bowman
Atmosphere is good , good kind poeple that work there . Close to home when needing good products .
