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“I've been banking here for years, and never had a real problem. Sure, it can be slow at times, it's a busy bank after all, and especially with the staffing shortages ever since Covid started, but I've never had an issue here. The staff has always treated me well, and has solved the very few small issues I've had with respectful professionalism. As long as you go in expecting it to be a bit slow, you'll never be disappointed. In fact, you'll be pleasantly surprised when they're able to help you quickly. Only reason this review isn't 5 stars is the relatively frequently slow service I mentioned.”
“Desi was very very helpful throughout my loan process. I would highly recommend talking with her if you are looking at getting into a new vehicle or even just setting up a new account she helped me with that as well.”
“I’ve been using Utah first since 2021 and could not recommend it more highly. I have accounts for three businesses as well as a HELOC with them. The people at the Cottonwood Heights branch are amazing. They are so kind and easy to work with. You should pick Utah First for your banking!”
“Jason Cowleywas very very professional and efficient. He was on top of every point in the process. He was pleasant and accommodating in every conceivable way. I really enjoyed working with him.”
“I can’t say enough about the customer service Alexa provided with Utah first and getting me started and opening accounts. She really went the extra mile and that is so rare nowadays. It has been a first rate experience all the way through!”
“Trevyn is amazing. He goes above and beyond to help. Every experience is friendly and professional. I appreciate all he has done for me whenever I go in. And he always makes time to answer any questions I have. I would reccomend him to anyone.”
“After having a completely disappointing and frustrating experience at a car dealership I decided to come in and discuss options. Bridger was beyond fantastic. He was patient and took the time to educate me about all the options. He communicated effectively and timely. Bridger took the stress out of the car buying experience. We were able to purchase the car we wanted at half the interest rate. I know the other team members at Deseret First worked on this as well. Huge shout out to the entire team and specifically Bridger!”
“Always love my experience at Deseret First Credit Union. Brit (Britain) was so helpful and very thorough in explaining things to me when I had a specific question. It was my first time requesting something of this nature as I wasn't too familiar with it, but Brit made me feel at peace and educated me on giving me options! Thank you Brit!”
“I have had the pleasure of working with Protek since Aug 2016, and I cannot express enough how impressed I am with their top-notch services. From start to finish, they exceeded all my expectations and delivered a level of expertise that truly deserves five stars!First and foremost, Eric and his team of skilled professionals is highly knowledgeable in all aspects of computer security. They possess an extensive understanding of the latest threats and vulnerabilities, and their ability to proactively identify and mitigate risks is truly remarkable. Their dedication to staying up to date with the ever-evolving landscape of tech security is truly commendable.Thank you for the exceptional service!Todd ThatcherJack-it IncCEO”
“Alex and his team are some of the most professional individuals that I have ever worked with. They handle every client I refer with the utmost patience and care. There is no where else I will recommend for credit repair and education.”
“So I have a very good experience with David today ..He helps me with the loan I wanted .. …he is so nice and very professional person to talk to.. thank you sooo much I appreciate you …thank you”
“I really enjoy going to my Sandy Utah branch of SSFCU...Shawn, Jonathan, Vanessa, Angelica and Brian make up a fabulous team of associates. Get this, earlier this year when I mourned the loss of a friend...this awesome team signed a card and expressed their condolences!
So, I really do feel like a member. These guys know my name, they know who I am, they are my friends. And... It's a safe place to handle my financial needs and transactions.
Thank you”
“Our family has been members for decades. The service that is provided is extraordinary. I also feel satisfied by being a member because I am supporting my cultural community.”
“Always smiling, helpful tellers enable easy, efficient banking. We have banked with Deseret First for over forty years and have always been treated with kindness, respect and a desire to serve our needs.”
“The customer service is fabulous! Chaky Xayavong and everyone else are superb! They always go out of their way to answer any questions. They know me by name. I just wanted to say thank you.”
“From beginning to end, Celtic bank’s representatives were in constant communication with us. Their professionalism and guidance throughout the process of receiving funding surpassed our expectations. Commercial Loan Officer Cory Lucas was there with us every step of the way and made us feel like family rather than customers. Thank you Celtic and Mr. Lucas for your support and guidance. God bless!”
“Claudia MazonAt the West Jordan Branch was amazingShe exceeded all of our expectations from the pre approval to staying late & solving problems for the dealerThank you”
“D.L. Evans is a fantastic bank. On several occasions I have had the opportunity to work with Barbara Bennett who is an outstanding member of the D.L. Evans Murray Utah Branch family. She always greets me with a smile even when her desk is loaded with work and she knows I need her Notary skills or some other unexpected banking need in an expedited manor. She is a pleasure to work with and I would highly recommend becoming a member of D. L. Evans if you value your time and people who genuinely want to help you with all your banking needs.”
“Employee was very pleasant and professional. Greeted me and used my name several times during transaction. Had good eye contact through the whole transaction as well. She was very welcoming! Thanked me, and invited me back!”
“Tawny is amazing. Lobby was backed up and we were waiting for our appointment, Tawny took us in, assisted in opening our loan, in and out the door in 30 min. Thank you Tawny!”
“Teller has been at this Sandy branch for a while. There is something to be said about older employees. She is the most personable of the tellers at this branch, sweet and always has a smile. She went above and beyond to make this transaction as painless as possible.”
“A professional financial institution, that can help you build your life and achieve your dreams. I personally recommend this for newcomers as it’s very easy to apply for all their services and their response is amazing.
I applied for a credit card online and it was few simple steps and then in 3 days in received my credit card in the mail.
That’s awesome
Thanks MACU”
“Chris was great - extremely helpful in straightening out a problem that owed to my own oversight a few days earlier - A +++ (This came to my e-mail - Kelly N.)”
“I stopped to make a deposit about 4pm and there was a line but the drive thru teller came out and asked if anybody was there to deposit or withdraw so I raised my arm and got waited on immediately. Excellent customer service”
“Rose was absolutely fantastic in helping me set up a new checking and savings account. Everything was explained well and all my questions were answered. Great experience!”
“Just used them for our 3rd construction loan. Speedy, professional, offer great rates for high credit score borrowers, never had an issue with any part of the process. They even have excellent customer service reps. Friendly but down to business. 5 out of 5.”
“I visited this branch at the Salt Lake City VA to withdraw some cash. I am a member of a different credit union out in California. Thank you to Dashnee for being so helpful and making my experience as convenient as if I was at my credit union back home”
“I have been banking here since a merger or buy-out. The employees are young, professional and under good direction. They might ponder on my cashier’s checks and conversation but they mean it when it comes to fairness and safety. I hope they get promoted into Glacier Bank because western security started it all for me to get them in there. AltaBank is a Division of Glacier Bank with principal offices in the State of Montana.”
“CCBank is wonderful! They are so friendly and helpful. Every time our company has needed anything they have gone over and above to make sure our needs are met and that we are satisfied. Amazing bank to bank at!”
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“I have been a member for the past 43 years, and for the most part was satisfied. Until a recent interaction with them. My husband and I own our own home, have no debt, and I work full time - about 6 years with my current employer. My credit score is in the 800's. I applied for a car loan, at Mountain America, as I was purchasing a new SUV. I was denied a car loan through this institution - or only given 1/ 2 the amount, actually. I was amazed! I then applied through the U of U credit union, which I have been a member of for only five years. They quickly approved the loan, with a reasonable interest rate. They were congenial and efficient. If there is a choice between UFirst and Mountain America, U First wins all around! .”