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July 2024 by Katherine Reymann
Draper Self-Storage went above and beyond for us in a time crunch situation. I couldn't have been more thankful for their kind and patient staff. 10/10! They are great!
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May 2024 by Michael Kitteridge
Great and secure place to store your belongings. We never had any worries about our stuff
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August 2023 by Sarah Richards
Hannah was amazing and very smart!
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March 2023 by Victoria Kolda
I’m currently renting a space and I’m quite happy with the services this far besides one thing, but a pretty big thing. The services have been great, the staff are kind, the facility and clean and they seem to always have a cart available by the door for lugging large and heavy items to your unit. I love that it’s also climate controlled. The biggest thing I am happy about, and largely why I decided to write a review was because staff came across my unit which was apparently unlocked without the padlock to be found, and they called me and immediately locked it back up with a new key, and sent it to me via mail. I’m not sure why, but this was a pleasant surprise. I have it in my head that other facilities would never put in the effort and care to do so for their clients. So thats all why I love this place. But my biggest issue, an issue that may well have me leaving to find anew facility, is that they raised my prices after a few months only, of renting there. I can barely afford it and I honestly don’t think it was fair. I chose this place because of what I thought I’d be paying for what I was getting. And then shortly after, that was taken from me. I’ve continued renting, but starting to fall behind. And risking losing my belongings just doesn’t make sense. So I may have to leave. So I gave 4 stars because while I love the place, the price ordeal is a 5 star deal breaker.Update:I talked to them last week, and they tried to say they almost doubled my price because it was supposed to be a oromotion only even though no one explained that to me or my mother. Or the several times had talked to them in months. All the sudden, this is the case. And they charged me for the lock and key and mail. I realized, how odd that all the sudden my unit was unlocked shortly after the changed the locks because I was behind in payments.. now I’ve come to realize it was THEM who left my storage unlocked!!! And they are charging ME for it! I’m white upset that so many things have been messed with, and it’s disappointing because I was really happy with the place in the beginning and left nice reviews. Now I am straight baffled. They are lying to me, and risking my belongings, and blaming me for it by charging me. I don’t know what to do or say. I hope that they make this right, and out me back kn the plan I had in the first place, and take responsibility for leaving my unit unlocked, and refund the charges. So disappointing.
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January 2023 by Kris Hallbom
The customer service at Draper Self Storage is wonderful, and the units are fairly priced. Thank you Bailey and Lacy for the time you spent with me talking about getting a storage unit, and for your wonderful customer service!
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August 2022 by CJ Busbee
Very easy set up...friendly, helpful staff
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June 2022 by Drew Call
Great place to store your stuff. Clean and organized. Staff is great to work with and very watchful to make sure it’s secure
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April 2022 by Christopher Hueghs
No military discount.Nice friendly service. Clean office, clean storage. They offer great suggestions for any. They even have an emergency number you can dial in case your questions can't wait.Gate closes @ 10pm everyday. Storages open all 7 days.Yes I recommend this business
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November 2021 by Joe Skeen
Nice facility. Climate controlled units available.
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July 2021 by Michael W.
Bailey was very good. Is the the owner or an amazing hire. Not sure but this place is perfect for my needs. Bailey was very through and engaging. Very easy to talk to and efficient with the sign up process. The cool stuff is they have a service that is not insurance but will cover up to $2000 in losses at no charge to the customer so I didn't get the email insurance as my stuff isn't worth near that coverage. It's nice not to be mandated to have insurance is your stuff, moving boxes, doesn't need coverage. Also, they have a truck you can use for free. There are requirements for using like gas fill up and don't crash. Anyway, it's day one but so far so excellent. Thanks Bailey!
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March 2021 by Andrew
I love working with these guys! The property is always maintained and clean! I feel my items are safe and secure.. they are really committed to keeping the items I need stored in the same condition I left them. I would highly recommend using them for storage.
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January 2021 by Karley Steed
I highly recommend this storage facility, the price was really reasonable and the staff was very friendly and helpful.
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January 2021 by Edson Farfan
Bailey is super nice!
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January 2021 by Lindsay Cherrington
We rented 3 units from them back in August while we were in between houses. I had forgotten the code to access the property when we started moving in after the office had closed, so I called the emergency number and received help immediately! They even let us use their moving truck for free for a full day. So grateful for a good experience and friendly staff while life was stressful!
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January 2021 by Nicholas Blevins
About a year ago I'd have given 5 stars but my unit was burglerized twice. First time had roughly 2000 dollars worth of tools and miscellaneous items stolen. 2nd Time I am unable to do anything as I am in Romania.
