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August 2023 by America Gonzalez
Awesome service!! They were really nice and super helpful. Ask for Marty!!
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February 2023 by Nageta Sweet
Great customer service and very patient ! They answer all my questions , Tori and Jayson work well together ! 10/10 will recommend !
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December 2022 by Bill Robinson
Jaime and Jayson were extremely helpful and patient. Verizon could use more associates like them
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November 2022 by Kathy Deppe
The employee said she couldn't help me when my phone died. She said I had to go to Harlingen or McAllen for troubleshooting. I went to the Westgate store and Michael took care of me immediately.
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March 2022 by Connie Baranowski
The guys that work at this Verizon store are the best! We came in with a problem with a prepaid card from Walmart they solved the problem.Spent an hour doing it and even wrote off a small charge. Great guys, great service!!!!
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December 2021 by Debra Chevalier
A great place to do business, Jason and Jamie are very knowledgeable and honest. They are so very helpful. I will definitely make this my store for phone service when coming to the valley from Canada.
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December 2021 by Jose Lozoya
This store was one of my favorite ones I been too I had bearly went to this Verizon store in west gate they wanted to charge me $150 more for what I payed here on Texas By Great China Buffet wow same thing activate a new phone wow ridiculous go check this store here in Texas by Great China Buffet they got good price’s
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November 2021 by Chris Hole
No lines or wait when we ordered. The phone came sooner than expected, and they called to let us know it was ready for pickup. She was able to transfer the data and apps from my old phone to the new one, which was great. Our representative was new, so she was still a little slow because she was being careful, but the job was done right, so we have no complaints. Her customer service was great.
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October 2021 by Luke Valdez
Current or new incoming customers, don’t bother coming into this store location. The workers will refer you to the Mcallen store even when there is a much better location just a mile away from this store. Workers here give you the impression that they do not want to work and are just there to collect a paycheck for doing nothing. My husband went in there to get a SIM card for a new phone and they made him feel as if he didn’t know what he was talking about and then like other customers before told him to go to the Mcallen store instead because they have never had SIM cards there. How doesn’t a phone store have SIM cards???!!!! Don’t waste your time and energy going to this location because you won’t come out happy. If these issues are still happening then it’s clear that the owner is not correcting his employees or giving them proper training as it seems like they are the ones that own this store.
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October 2021 by Daisy G
Excellent customer service from Angel and Zeke!I am very great full that I came in to this store. I was having issues with my iPad for 3 days, but finally with their help my iPad is now working.I recommend this location as I feel they go above and beyond to help customers needs.
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August 2021 by Harold Henkel
Was very courteous and helpful I would recommend this store
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June 2021 by Daisy Kty
Excellent customer service from Angel and Zeke!I am very great full that I came in to this store. I was having issues with my iPad for 3 days, but finally with their help my iPad is now working.I recommend this location as I feel they go above and beyond to help customers needs.
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June 2021 by Vicki Meine
Great help at Verizon store in Big Lots plaza. Angel & Zeek (A-Z) Solved my app problems & taught me a few more solutions. Made my day.
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May 2021 by Lorena Navarro
The experince was excellent, fast and easy, very well detailed in every step of me being a new customer
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April 2021 by Alfonso Garza
Excellent service. She answered all my questions n super knowledgeable. Truly amazing and I love it.
