March 2022 by Connie Baranowski
The guys that work at this Verizon store are the best! We came in with a problem with a prepaid card from Walmart they solved the problem.Spent an hour doing it and even wrote off a small charge. Great guys, great service!!!!
December 2021 by Debra Chevalier
A great place to do business, Jason and Jamie are very knowledgeable and honest. They are so very helpful. I will definitely make this my store for phone service when coming to the valley from Canada.
December 2021 by Jose Lozoya
This store was one of my favorite ones I been too I had bearly went to this Verizon store in west gate they wanted to charge me $150 more for what I payed here on Texas By Great China Buffet wow same thing activate a new phone wow ridiculous go check this store here in Texas by Great China Buffet they got good price’s
November 2021 by Chris Hole
No lines or wait when we ordered. The phone came sooner than expected, and they called to let us know it was ready for pickup. She was able to transfer the data and apps from my old phone to the new one, which was great. Our representative was new, so she was still a little slow because she was being careful, but the job was done right, so we have no complaints. Her customer service was great.
October 2021 by Luke Valdez
Current or new incoming customers, don’t bother coming into this store location. The workers will refer you to the Mcallen store even when there is a much better location just a mile away from this store. Workers here give you the impression that they do not want to work and are just there to collect a paycheck for doing nothing. My husband went in there to get a SIM card for a new phone and they made him feel as if he didn’t know what he was talking about and then like other customers before told him to go to the Mcallen store instead because they have never had SIM cards there. How doesn’t a phone store have SIM cards???!!!! Don’t waste your time and energy going to this location because you won’t come out happy. If these issues are still happening then it’s clear that the owner is not correcting his employees or giving them proper training as it seems like they are the ones that own this store.
August 2021 by Harold Henkel
Was very courteous and helpful I would recommend this store
June 2021 by Daisy Kty
Excellent customer service from Angel and Zeke!I am very great full that I came in to this store. I was having issues with my iPad for 3 days, but finally with their help my iPad is now working.I recommend this location as I feel they go above and beyond to help customers needs.
June 2021 by Vicki Meine
Great help at Verizon store in Big Lots plaza. Angel & Zeek (A-Z) Solved my app problems & taught me a few more solutions. Made my day.
May 2021 by Lorena Navarro
The experince was excellent, fast and easy, very well detailed in every step of me being a new customer
April 2021 by Alfonso Garza
Excellent service. She answered all my questions n super knowledgeable. Truly amazing and I love it.
April 2021 by Alejando Castanas
Went in to check out Verizon services and the A/C was broken. It was very hot and the agents were sweating. I called Mobile destination corporate office and the front office lady refused to get me a manager to file a complaint. As for the agents they did well as for the company itself they should be ashamed for 1 not wanting to file my complaint, and 2 for allowing the agents to work in such hash conditions. MOBILE DESTINATION GET IT TOGETHER!
April 2021 by Rolando Benavidez
My parents went to this store in March while on vacation to make a CASH payment. My parents are not tech savvy, they prefer to use old fashion cash to pay. They came back to Florida and received a statement that stated they had a past due balance from March on their account. Called Verizon and they did not have a payment for March. Verizon suggested I call the store where they made the cash payment. Called and spoke to the manager Sandra and she could not find any payments made at that store under his phone number (unfortunately my parents misplaced the receipt). Well long story short the manager stated their was nothing she could do about it, my parents had to pay the March bill AGAIN! But when I told the manager to keep an eye on her employees for possible scammers, her response was, “I don’t think any of my employees would do that”. Did not seem concerned whatsoever! Keep your receipts if you go to this store!
March 2021 by Jack Morgan
Excellent knowledge of their products and services. No high pressure. This store has very high speed internet which we have used several times as Verizon customers. Highly recommend these guys ...
March 2021 by Diana Cantu
Ana greeted me as soon as I walked in the doors. She gave me excellent service and also provided me with great detail on the phone I was looking into. Amazing attitude and a great help!! Thank you Ana.
March 2021 by Rik Villarreal
Awesome and VERY helpful experience..Ana really helped me in choosing the right phone for me.. would recommend to anybody looking to get a good deal.?
