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April 2024 by Debra Cassady
Wonderful selection! They always have what I'm looking for. In fact, I just bring an empty trailer when I go because I know I'm going to leave with something. Mrs. Boise is awesome! She will answer any questions you have, but is not a high-pressure sales person!
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April 2024 by Nol Jones
Great sales people and fast service. Good deals. I would go back to them and buy from them again.
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March 2024 by Gwen C.
Eighteen months ago I bought a $1400 power lift recliner from Southside Furniture. Although the sales and service was good at the point of sale, the customer service a year and a half later leaves much to be desired. 18 months from the date of delivery the power lift portion of the chair stuck in the up position and would not move. Although I knew it was out of the warranty on the parts I called to see if they could service the chair. I was told they no longer sold Mega Motion chairs and since they now sell mostly Ashley furniture they wouldn't/couldn't provide service. When I asked who they might recommend to service the chair they didn't know and couldn't help me. After a bit of researching I was able to order the part online from Ashley/Franklin furniture and will repair it myself by removing the two bolts and cotter pins that hold it in place and reconnecting the power cord. Needless to say, Southside has lost any future business from me.
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February 2024 by Bonnie Jennings
Loved it!!! Jennifer was so friendly, helpful and very patient!! Allowed us to shop and make a decision!! As we pulled up she opened the door, waiting on us to come in!! Like welcome home!! Come on in! Thank you so much!!!! ❤
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February 2024 by Warren Blesh
Jennifer was a very polished sales lady. No pressure and found even more items than we went in for. The dock guys loaded in a few minutes. 2 nightstands and lamps with a recliner chair. Wb
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February 2024 by Stephanie C
Great experience. JJ was super helpful, knowledgeable, and not clingy, really appreciate that in a sales person. Will go back to see her when I need other furniture and accessories ?Delivery was on time, fast but careful, couldn't have asked for a better experience ??
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January 2024 by aleasha Hendrickson
I AM IN LOVE with my new furniture! Customer service was amazing. There was a slight hiccup in the ordering process but management jumped right in and made sure everything was delivered on time. The guys who delivered and set were very professional and polite. Wonderful experience and highly recommend!
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December 2023 by Ann Coomer
The sofa and loveseat is only 1 year and 3 months old... it has not held up.. they sold me extended warranty that is useless... the fabric is torn, the cushion is broken down...
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November 2023 by Dave Hall
Love this place for great value and service!!
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October 2023 by Stephanie Smith
Looking for couch Donna is AWESOME
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September 2023 by Ryan Belden
Went in to just look around and was greeted by the most kind and caring sales lady jenn she wasnt pushy but new the items on hand and tried to help us make good decisions instead of just to sale so i give her a great thumbs up she a great worker
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August 2023 by John Wisener
First time here and bough exactly what I had been looking for all day. Never been in the store yet they had everything I needed. Delivered. On sale.
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June 2023 by Kelly Ring
Maybe would’ve purchased if the sales lady wouldn’t have touched on my baby? Super disrespectful and unprofessional
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June 2023 by Danny Page
My wife and I bought over $6000 worth of furniture from them. The couch almost burned due to something in the console, my recliner broke 2 times. They came out and fixed them. Then our oldest son was in a bad motorcycle wreck and almost lost his life. We had to get a recliner that he would be comfortable in. Well it broke, of course. I don’t understand they way they handled this warranty. I’m done. I’ll go somewhere that actually appreciates it customers.
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May 2023 by Caol Gilliland
My furniture buying experience has been exceptional. Valerie in Tyler is a pleasure. She is knowledgeable and very helpful. She is a delight.
