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February 2024 by Jacob Ayrton
They tell you “make sure your name is on the screen” but then calling people who even not checked in. While you still waiting with your appointment
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February 2024 by Michelle Isam
Needs a more understanding entrance. With all the buildings around, it was somewhat difficult to determine which building it was in. Other than that, everything was excellent.
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February 2024 by Connie Chuisano
I had probably the best appt ever. My vampire was friendly and professional. You can barely tell where she stuck me.
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October 2023 by Erika Anderson
My 1 year old and 8 year old have both been here, and they were SO gentle and kind and patient with them each time. I live in Spring but am happy to drive a little more to come to this location. It is clean, quick, and I know my kiddos are in good hands.
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October 2023 by Cindy Martindale
My husband had is blood drawn for testing two weeks ago. Being 72 years old, he’s had his blood drawn multiple times over the years. He said this was by far the worst tech who has ever drawn his blood. He could feel the needle moving in his arm all five times she changed vials and she left the entire crease of his arm bruised. He takes prescription blood thinners and made her aware of that fact before she inserted the needle in his arm. Also, upon entrance to the building, there was a very unpleasant odor. Do not use this location if you can avoid it.
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September 2023 by Victoria Jessie
Everyone was professional, respectful, compassionate, and helpful, but Kimberly was exceptional. She treated my mom with dignity and respect. It is difficult to get blood from mom, but Kimberly was able to do it without sticking her more than once. Even though it took a long time for mom to give a urine sample, the staff didn’t rush us. Instead they were reassuring and supportive. Thank you to everyone who assisted us today.
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September 2023 by R G
First, I was most pleased with the staff's efficiency and courteous treatment on previous appointments. Today, however, I had an unfortunate encounter with the rudest person I have ever dealt with in a place of business.After digging and missing on the first attempt, she scolded me for not following her instructions rather than providing any service recovery.She continued to give me detailed instructions on her next effort. I found her tone to be quite condescending, considering my 30 years as a nurse. She then warned me not to take a picture or video of her, which I was not doing. I understand everyone has an off day, but unfortunately, one rude employee can undermine an organization's mission of being a patient-centric company, and this person certainly succeeded in doing so today.
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September 2023 by Linda M Shotwell
My blood was drawn by Placida. She was very good. I didn't even feel the needle go in. My husband and I always go to the tomball location and everyone is very friendly and professional.
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September 2023 by Lauren Wottlin
Maria drew blood on my 10 month old baby and did a great job! One stick, and only one tear
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July 2023 by Shawnna O'Der
Easy to make an appoinment online and easy check in at the kiosk. I was called back at my appointment time. Staff were nice.The waiting area was redone since my last vist a year or 2 ago and it is better but there could be a few more chairs.
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July 2023 by Shawnna Oder
Easy to make an appoinment online and easy check in at the kiosk. I was called back at my appointment time. Staff were nice.The waiting area was redone since my last vist a year or 2 ago and it is better but there could be a few more chairs.
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July 2023 by Dillon Robinson
Good place very clean the check in process is pretty fast with the electronic systems I don't really see why this place is only a 3 star if I had to guess is some of the older people have trouble with the electronic check in and it mind of messes the flow in and out up but not all of em have trouble just a few so word of advice make sure your all the way checked in your name appears to the screen in the room in the que if you did it correctly if not it shows you on standby then you gotta go recheck in .
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January 2023 by Eliseah Michelle
Kimberly was sweet and patience with me. I have a fear of needles and bad past experiences at other quest locations, but Kimberly changed that and gave the best experience. She laid me down, and didn’t rush me when I was recuperating from getting blood work. I give her a 5 out of 5 stars. Thank you Kimberly!Check in was super easy and I didn’t have to wait at all!
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January 2023 by Bradley Goode
Get there early around lunch so you don't half to wait to long once your in it's fast and professional. All the the redesign is absolutely uncomfortable and ugly.
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September 2022 by R M
Adriana was amazing getting my little one who is very hard to find veins on and they were even considerate of their low weight and how many tubes of blood were going to need drawn and planning how to work that out! Wonderful team work there! Very caring workers! Definitely recommend them!
