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March 2024 by Scott Kirkpatrick
Great experience. The manager is responsive to issues and works to provide a positive environment.
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March 2024 by Marie Owen
Clean facility; 24 hours a day; plenty of machines
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February 2024 by Seriously Fun
Very clean and a great staff
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February 2024 by James Calvert
The gym does a good job overall. However, the repair of broken or out of order equipment is extremely slow. The shoulder rotator machine has been missing a handle for over three weeks. I asked the front desk and they said they don’t have any idea when it will be fixed. They seemed to be frustrated also. If there were multiple machines like this one, it would be more tolerable. There is only one machine and it is broken (with no out of service sign on it). It is used and recommended for shoulder rehab. Can’t fix it get another one!!!
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February 2024 by Donald Lowry
Awesome experience! The staff is very knowledgeable and can answer pretty much all of your questions if you need them too. Other than that, they stay out of your way. Always plenty of available equipment, and the place is extremely clean!
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December 2023 by Eli Morris
Great gym with a good community, the only bug is they only use smith machines so you can't do regular squats or deadlift and some of the other exercises with a standard bar, but other than that this gym deserves 5 stars.
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December 2023 by Carmella Taylor
Customer service is horrible, first time I went there was no one at the front desk I had to wait 15 minutes before anyone came. Then today when I went the guy told me I had to leave my bag in the locker room. I been going to the gym all my life and NEVER have I heard that policy. I canceled my membership same day
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December 2023 by Leslie Ann Gloyd
I loved this club but lately you have the worst staff... I have seen this lady Natalie in there before but never delt with her until today. She has the worst customer service skills I've ever seen she uses the word policy like it's some kind of gold standard that only she holds. For her to be an assistant manager is ridiculous I cancelled my entire membership because of her and that to me is so sad. Your staff should be and had been professional and encouraging but here lately you have a very young unexperienced unprofessional staff and I am very upset
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December 2023 by D. Lee
I’ve been going to this facility for over a week. This facility female restrooms are dirty each time I’ve come. There’s blood on the floor, trash is always full, toilets are dirty.
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October 2023 by Jessica Joyce
I love this gym but Natalie is the worst. She has terrible customer service skills and canceled my account without my consent. Apparently she works at the spring location too. How are you supposed to gain customers and business when you have a stank attitude and turn customers away?
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October 2023 by Daniel Campos
today it was raining and my job cancel so i decide to do some weight lifting and forget my short to workout and they didn’t let me in jus because i was on a regular jeans is it just me or thats just stupid
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October 2023 by Nikole Diaz
Very clean. Lots of machines to work out on. I come when it’s not terribly busy so I can maximize my workout on any machine I want
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August 2023 by Jonathan Conway
I like this gym. People are friendly. They have been doing upgrades, so better is coming. Not a bodybuilding gym by any means.
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August 2023 by Clint Lafave
Decent gym, staff was great just under trained a lil bit, if they need a manager I'm here lol jk, overall experience was good and I would recommend it for sure.
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July 2023 by paola ferrari
I have been a gym fanatic for 20+ years, and a resident of Houston, San Francisco and New York City. Never and nowhere I found a gym as clean, welcoming, furnished, and convenient as Planet Fitness in Tomball, TX. I don’t understand how membership fee can be so low given the range of services and amenities the place offers. From awesome classes, to free cardio and strength training circuits, to state of the art machines. I spent a most relaxing and invigorating time on the deep-tissue chair (a must!) and the hydro massage chair… if you care, you also have tanning beds. For $10 a month you have most of the above, and the Black Card (with the chairs, the tanning and a wide variety of classes) is just $24 a month. Most importantly, the place is really neat and great smelling, and has awesome vibes. Thanks to all the staff I met on my first visit. Will certainly come back and spread the word!!