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February 2024 by Shamanda Dues
Keep up the good work
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December 2023 by Eric Dominguez
Excellent Customer Service
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October 2023 by Michelle Melancon
I went in here yesterday and apparently, the girl wearing her hair back in a bun working the counter thinks she is working at an upscale jewelery store rather than this dirty, scummy pawn shop in Tomball. Very unfriendly, rude and just all around miserable person. It's not good customer service to have a smirk and half smile on your face when dealing with potential customers! Learn how to speak to people! Show some personality! You don't have to treat customers as if they aren't good enough to be in your store to make yourself feel better about YOU. I will NEVER go back to this place, and I'll be sure to tell everyone I know NOT to deal with this business! I left feeling that maybe they only want a certain race of customers in their establishment. I am almost positive that is why I got the smirk the entire time I attempted to do business here. I'll go down the road from now on, to a better business where employees know how to communicate with and treat their customers. Get some customer service training if you're going to be working with the public!!! By the way, I gave one star only because I had to choose a star. This business is a NO STARS establishment!
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October 2023 by Jeanelle Bruner
The ATM didn't dispense my money so I'm out 200 till the bank can't get it situated.
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October 2023 by Mike Donnelly
Very friendly educated staff. They respect their customers and have very good deals. I greatly recommend this place for any pawns or if you want to buy something, they pretty much have it all.
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September 2023 by Nofaces Nocases80
They treat customers horrible here. I'll take my business down the road. The heavy set Mexican lady is the worst. I never said a cross word to her and every time I'm here she treats me like a dog. You work at a pawn shop lady, really..... The attitude for no reason??? Stop treating people like this. Very sad.
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August 2023 by PREMIER HOUSTON
They treat customers horrible here. I'll take my business down the road. The heavy set Mexican lady is the worst. I never said a cross word to her and every time I'm here she treats me like a dog. You work at a pawn shop lady, really..... The attitude for no reason??? Stop treating people like this. Very sad.
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July 2023 by Luv H8sme
The genius behind the counter scratched my granddads ring and didnt even look at the other ring . Then denied both . I went to BELIEVERS PAWN and got 150. Do urself a favor and just go to BELIEVERS PAWN they pay the best and they actually look at what ur bringing them AND THEY KNOW GOLD WHEN THEY SEE IT .
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April 2023 by Brian Pleitez
Purchased a Samsung watch, just to find out its locked and can't be unlocked with out proper software, I see scam pattern, never returning to this location. What a way to loose a valued customer.
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March 2023 by Mike Wright
Friendly staff. Gave me a good price on some speakers
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October 2022 by Bianca V. González López
Worst service ever, I don't know where to start. Customer service is horrible. They know Spanish when is convenient. Jacob, who is supposed to be a manager is unprofessional. The latina that has long dark curly hair, is uneducated. If you want to test your jewelry, this is not the place.
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August 2022 by James R.
They've decided to keep the door locked during hours & have people wait outside in 100 degrees temperatures. A most effective way to both lose sales and customers.
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July 2022 by Wally Tanjian
So let me see if I got this straight... in the window there is a 30.06 sign that says that a license to carry holder cannot carry a concealed weapon. However they can carry openly as there is no 30.07 sign. Also anyone over the age of 21 WITHOUT a license to carry can carry a gun with or without it being concealed. Common sense not very common here. This coming from a place that buys and sells guns. This on top of other reviews makes it clear I have no desire to ever do business here.
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June 2022 by Michael Clay
An absolute joke when it comes to customer service. If you want an attitude from rude Hispanic women then this is the place for you.
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March 2022 by Alex Garcia
I came to this place to buy a wireless controller for my play station, they told me that everything in the store is tested and works perfectly, you still have to pay an extra 5% for a 30-day guarantee, when I backed home the wireless controller never worked,I do not recommend shopping at this place.
