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September 2024 by Brandon Potts
Just purchased a F350 truck from Thomas Ryan Motor company and it was by far the best customer service I have ever experienced. Not only is the staff incredibly knowledgeable the process is so straight forward and easy compared to a large chain dealership. If you’re reading reviews looking for the right dealership to take your business to then look no further. Thomas Ryan motors has you covered
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August 2024 by Marilyn Sanders
The sales person that helped me was awful name Logan. He showed rudeness and he really didn't care. They just tried to pawn a lemon on me that's all. What do you do when you are purchasing a vehicle and your scared to call with questions fearing you get told bring the car back cause there's problems with the vehicle. For anyone who's gotten.a car where do you go or talked to without fearing getting an attitude towards you. I'm really needing help badly. Where have you all gone and was you treated like a person. Ok I see how things are I came to Ryan's and Thomas on the 17 of April in my power chair I'm disabled and a widow of a veteran. They stuck me with a 08 jeep that has major problems. I didn't know this cause for one they didn't let me test drive and and I called for them to come pick me up they used another vehicle. I came baan hr later and got a rude approach nasty towards me. So I park the vehicle I'm scared to drive it cause it has a lot of issues with it so I'm back to using my power chair and calling Lyft to take and pick up my disabled daughter to and from school and doctor appointments as well as for myself. It's hard and expensive to just have a car sitting here we can't use. I've called and spoken with them about the vehicle and all I'm getting is the run around. Is there anybody that can direct and help me figure how to get someone who willing to help me get this issue resolved. I haven't driven the vehicle but 4 time since we had it. The stuck me and my daughter with a vehicle they knew was good. Should I seek legal help cause they not trying to help resolve the situation. They came and got my vehicle today so I'ma see what happens. Logan was on it today. Understand he was busy but made time to send someone to check my vehicle and took it to the lot I guess. I'll keep posted what happened. I've read some reviews that I hope don't happen to me. Logan is on it. Thank You. So an update Went back in spoke with Mr. Logan about the vehicle. He responded efficiently But I still can't drive the vehicle it ran nice since I've gotten it back and that was it. I still have to call Lyft and or Uber to get to my doctor appointment and my daughter. It's sad. It won't start still missing and rubbing. Okay so just cuz I contacted them and let them know that the car still would have started since I had the car only drove it five times so now they come out and had it repoed after I done paid my payment and they won't give me my money back I'm wanting everybody please don't get no call from them because you will get ripped off if you call them and let them know your car is not working they don't want you calling them to know anything but they want your money they won't give me my oxygen and my handicap hanger they are hiding my stuff ransom. I WARN EVERY HANDICAP AND DISABLED AND VETERANS WIDOW WHEELCHAIR TO NOT BUY HERE THEY WILL STIFF YOU WITH VEHICLES THAT DON'T RUN LIKE THEY DID ME THEN COME TAKE IT FROM YOU WHEN YOU'R PAYMENT ISNT EVEN LATE AND THE BRAKES WAS BAD AND DON'T RUN ONCE YOU GET IT HOME.. AND THE PLACE THEY TAKE THE CAR FOR INSPECTIONS IS SHADY TOO. HE PASS THE VEHICLE KNOWLY THE BRAKES WAS BAD AND NO BACK LIGHTS. THIS IS A SHADY BUSINESS AND THEY WILL GO UNDER FOR SELLING BAD VEHICLES. AND BAD CUSTOMER SERVICE!!!!!!
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July 2024 by James Botek
I knew what I wanted, was a cash deal, no haggling. Gave me an out the door price in line with the vehicles value (what I was willing to pay). Quick paperwork and done.
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May 2024 by Shawn Jackson
Honest people and a variety of vehicles to choose from.
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April 2024 by Kai Love
Amazing customer service! I was in and out within an hour and drove off the lot with my car!
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April 2024 by Ruth Ann Wright
Very friendly salesman. He worked with me on the down payment, which to some people it wasn't a huge amount but for a grandma raising grandchildren, it made it possible for me to afford a down payment on a nice vehicle. Thank you Thomas Ryan Motors.
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April 2024 by Torrie Davis
Very easy process to get a car if you need anything ask for Logan great guy
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March 2024 by Jessica Saunders
Worked with me and didn’t fail me
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March 2024 by Trdaisha
Logan is very helpful and services is good and they work with you and the have warranty
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February 2024 by Joe Montalbo
Impressed with the TRMC professionalism and transparency throughout the buying process. The staff was knowledgeable, answered all my questions, and made the transaction seamless. Found the perfect vehicle, and the overall experience was highly satisfactory.
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February 2024 by Roger lopez
Down here at Thomas Ryan motor company, amazing group of young guys, helped get my mother into a car, it’s still running and still going, but above all, great people to work with.
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February 2024 by martez brown
They sell you used cars without applying any updates and when the vehicle goes down after two weeks of you having it they stick you with a repossession, do not go there, and I have started a lawsuit against them and I will be using some of these reviews as evidence
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February 2024 by S L
What an amazing experience! Found my dream car here (Honda Civic). Logan walked me through my first car purchasing experience with knowledge and professionalism.
100 will return!
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February 2024 by kevin harper
Just bought a truck. they have been great very professional and very good on communication!
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February 2024 by Troy Perrin
Wondeful Automobile dealership! A real hot wheels dealership !! Got 2 cars already and will be back!
