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July 2024 by Allen Aguilar
Been having issues and I ain’t even been with them that long, I keep dropping connections and it’s very annoying. Hopefully it gets better.
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June 2024 by Dora Gibb
Very helpful
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June 2024 by Matt Huber
TimeWarner was bad, Spectrum is worse. This store's "temporary" hours are ridiculous.
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June 2024 by David Greeson
Great place to sit and kill time
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May 2024 by Jordyn Hope
Went in today to get an upgrade, waited an hour and when it was my turn they told me I would need to come back because they close in 30mins and didn’t have time to do it.
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April 2024 by Jorge Marshall
Horrible customer service. They are extremely slow.
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April 2024 by Noel Martinez
It would be nice if they would either get more help or develop a bit more speed. I've been here 15 minutes with two people ahead of me and one left. I may end up doing the same thing.
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April 2024 by Jeff Garbarino
Customer service is definitely not a priority. They're more about sales now. I asked them about a billing problem , and they gave me a phone number for customer service.
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April 2024 by Jodi M
Terrible customer service. Very ugly to customers.
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April 2024 by Vivian
Reserve an appointment online otherwise you'll be waiting for a very long time
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April 2024 by morgan Allen
Everyone says it is the business that has issues wrong it is the people. I don't think that anyone who works at this location knows their job -ever. ( Kay)
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April 2024 by JoJo Harrison
Your store says they close at 8:00pm on the website. Get here it's already closed, its a Saturday. You have it posted on the website close at 8:00pm. This place has a sign of temporary hours close at 6:000m.... why not put that on the website so when people find this place they can know they close at 6:00pm not 8:00pm like on the website which it says it's still open.
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March 2024 by Barbara Whitley
Worst customer service I’ve ever experienced. 1 person trying to service 10 people. I’m so glad that we discontinued our service with Spectrum. Employee was very rude and was even slower as customers started complaining about having to wait 45 minutes to and hour and a half to get service.
I went to the UPS store to return my equipment and when I walked in she said another one for Spectrum? I said yes. She said that they get bunches every day for Spectrum. POOR SERVICE.
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March 2024 by nick Rivera
Worst customer service ever. They are completely incompetent with my service and never followed through with the price I was quoted for.
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March 2024 by Logan McBride
The staff were extremely friendly and willing to help with my mobile issues. 100% recommend.
