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October 2024 by Cynthia clark
I bought my bed frame online and had an issue with it. A repair man was sent out and said it was the motor but it would take 4 to 6 weeks for the part. After what I felt was a run a round I called 31st store a spoke with Robert he got this issue resolved with a new frame being delivered in 2 days. ROBERT YOU’RE AWESOME!!!
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October 2024 by Herman Tharpe
Robert was excellent and treated us right. He seemed very knowledgeable about the mattress we wanted to purchase. Also he served his country, what more could you ask for.
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October 2024 by Sam Everson
Shane you were great
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September 2024 by Cindy Jones
The store salesman was very professional, courteous, and knowledgeable. He provided a good, comparative review of the mattresses that would meet my needs. Would definitely recommend a return for any future purchases..
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September 2024 by Del Stapleton
Robert walked my wife and me through all options and even gave us a nice discount after we made a decision. Highly recommend.
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September 2024 by Carlos Antonio Watson
Ready and set, sleep Firm , thank you
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September 2024 by Guy Goodman
Robert was very knowledgeable about his product and helped us immensely in choosing our new mattress
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September 2024 by Rachelle Hademenos
Great customer service!
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September 2024 by Von Honsberger
Shame was more than helpful. Excellent experience and would highly recommend.
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September 2024 by Joseph Ashworth
Had really good deals and very helpful
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August 2024 by Sierra Schoepf
Wonderful experience with great help! Going to be delivered to me in just two days.
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August 2024 by Maricela Chapman
Great service, very nice and super quick done in less in 30 minutes.
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August 2024 by Debi Gillespie
Robert was very helpful today and got us set up with a mattress and base that should meet our needs well. ??
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August 2024 by Heather Edwards
Salesman was dismissive and rude and condescending when questions were asked about sizes of frames
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August 2024 by Joseph Davis
Very knowledgeable dedicated and friendly so very helpful I would highly recommend mattress firm on 31st street
