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July 2024 by Kimberly D. Stewart
Amazing customer service
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May 2024 by Diana M
Terrible dry cleaning service
Edit Companies can't remove reviews and you will say anything to make yourself look good.
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January 2024 by Frank Hernandez
Lisa Martinez is always friendly and has good customer relatikns.
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November 2023 by Gerald Hooker
I loooove this place. The lady at the counter is polite and pleasant, theestablishment is clean and in proper presentation and they have a drive thru window. Doesn't get better than this.
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October 2023 by Tim Keaton
Fast and friendly service!
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September 2023 by Steve R.
Johnnie's is the "Best" in Temple. A Family-owned business that cares about you and your clothes. And they provide tailoring services as well. Use Johnnie's; they are "Highly Recommended" by me!
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April 2023 by Amador Gomez Jr
I just moved to town and , ive got to find a more affordable place. ( they also double pleaded one of my pant leg's.) ??
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April 2023 by Christy Hancock Jones
I took a prom dress in to be hemmed and steamed. I was quoted $155 because the dress was full. Once my daughter put the dress on, we realized that only the front of the dress needed to be hemmed because the back is a train. I had the lady that quoted me come back to look and I explained that we no longer needed the whole dress hemmed. I picked the dress up, and much to my surprise, the total was $198. I asked for clarification and was told I was charged $155 for the alterations and $28 to be pressed plus tax. There was no adjustment made after I informed her that we were only hemming the front of the dress. The price for the simple alteration is ridiculous. This dress was one layer and satin only....no beading or lace to work around. I will definitely take my business elsewhere.
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January 2023 by Amechia C.
If I could give negative stars, I would. Do not drop off your dry cleaning here. I picked up my dry cleaning from the Belton location on 175 Lake Street. One of the items was a long black dress. When I received my items, I saw that the bottom of my long black dress was dirty because the plastic covering was not tied at the bottom. My long black dress was apparently drug along the dirty floor or ground. When I addressed the issue with the lady at the counter, she was rude and unprofessional. The lady at the counter was an older woman (maybe over 65), heavy build, grey hair, and approximately 5' 5" tall. She told me to take the dress to the Temple cleaners. I have to attend a wedding this weekend so I am leaving the area in the morning. I told her that I do not have time to go to Temple. She replied, "Neither do I!" I asked the lady for the managers contact information and she refused to give me that information. I asked her for her name so I can put it in my review and she hesitated. She then stated that her name was "Andy". I do not believe that she gave me her real name. I told her that this is a customer service industry that she is working in and her behavior does not coincide with a professional business. She replied, "Whatever". She had no concern about my dress nor my business. She did not offer to fix the issue nor did she offer to refund me for the dress. Her attitude showed that she does not care at all if she lost me as a customer. I will never bring my dry cleaning to Johnnie's Cleaners nor will I recommend this place to the community. I will spend my dollars elsewhere and I highly recommend that you choose another dry cleaning service.
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October 2022 by DeJon M
I went to get a dress altered and the ladies there were as nice as can be but the owner(?) was the rudest man I've come across in Texas. I did have a few things that needed to be done on the dress but I said that if I at least could get the bodice fitted, I would do the rest myself. He just plain refused. Said he wouldn't have anyone work on the material, no explanation as to why. He really didn't even look at the dress or listen to my request or what I wanted done. I asked if he knew anyone else that would "work" on the material. No. Just an overall bad experience and as such, I will never go back to even get dry cleaning done...
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October 2022 by Kady G.
I went to this particular business to have a formal dress hemmed for a wedding I was to attend. I was told it would be ready in a weeks time. I called that day to make sure it was ready before I drove over and was told it had not even been started. according to them they had been trying to reach me to confirm with me and get my consent for the cost. they didn't leave a message, they didn't text nor did they email me. they apologized and promised by Monday. I again called and was told it wasn't ready and was begged to please give them till Wednesday so they didn't have to rush. I then received a text and email saying it was ready. so what happened to we didn't want to rush the job? first let me say that $185 plus tax is way way to much for the job they did not to mention the horrible customer service I received. this was the first and only time I will ever use this business.
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July 2022 by Lisa Morita
We just moved back to Temple and was very happy to be back using Johnnie's cleaner
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June 2022 by Sybila Godoy
They did a great job. Nice drive through option.
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March 2022 by Marlene Sampson
Johnnie treated a outsider as myself a New Yorker with kindness and his prices was very cheapand his employees was so sweet to my daughter and I. Johnnie have a loyal New Yorker Customer.
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March 2022 by Ron Izzy
Cashier was helpful. ...told me what was the best choice for certain services I needed.(she didn't have to do that)
