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March 2023 by Wayne Sizelove
It was down the last 3 times I tried it.
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February 2023 by Bill C.
Been banking with CNB Taylor for over 20 yrs. When I moved to Austin I continued to bank @ CNB Taylor.
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May 2019 by Gary M.
I have banked here for years but no more. Thier recent attempts at technology is horrible. I use thier mobile banking app. Takes 3 or 4 times to go thru. I get email" deposit recieved". Then a day or two later i call from bank saying image not good on thier end. Same result with atm deposits. I have 3 checks on my desk that i have been trying to deposit for a week! Looking for another bank.
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June 2018 by Paul W.
Horrible customer service from Janice Roberts in their mortgage department. Called on 6/13 and 6/14 about a home loan. She finally returned my call after two days, and then advised she'd need to look at the property before starting a loan application, and was going to do that by Friday morning 6/15. Got no response to messages left about her review of property on 6/15 and 6/16. Finally got ahold of her on 6/18 when she advised she didn't want to pursue offering a loan on the property for unknown reasons. So end result is we got nowhere in 5 days due to her flippant and couldn't care less attitude towards potential customers. This leaves us in a precarious position with deadlines looming on our contract with the seller. None of this should have happened. Take your business elsewhere, Janice doesn't care about taking care of business or customers. She's already lost business from our Coldwell-Banker realtor, don't get suckered into a dead end time-waster like we did - go elsewhere for your loan needs.
