Citizens National Bank is a community financial institution proudly serving Central Texas since 1900. With eight branches across several counties, they are active in and know the communities they serve. Reviews consistently highlight employees who are great, amazing, professional, knowledgeable, respectful, efficient, super helpful, and sweet. Staff members take the time to explain different accounts in detail, go above and beyond, and make customers feel welcome as people rather than just an account number. Many customers report feeling personally cared for, stating the bank is their forever home and that they are moving all their business to Citizens. The branch manager is noted for being the glue that holds the bank together, setting a great example with good work ethic and selflessly executing duties. This exceptional customer service leads people to become customers for life.
Candice Karkoska is the most professional, helpful, kind etc. employee I have used! She is an asset to Citizens National!
June 2025
We love Beth. She took the time to explain different accounts to lead us to the best one for Mom. My Mom is 91 & Beth was respectful & efficient with her. Citizens & Beth are the Best!
April 2025
Beth and Candice are great! We have been Wells Fargo customers for 30 years and not once can I remember be treated as a person rather than an account number. At Citizens, we are people they want to know personally and care about. We are moving all or accounts and banking business to Citizens Nation Bank in Taylor TX.
