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March 2023 by mani kanta
Was there before the store for 30 mins. Store says open and no one was there. They don’t even attend calls
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February 2022 by Lucille Wright
I would like to say that every time that i have went up there, Darian has been very respectful and nice and courteous to me. Very helpful.
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November 2021 by Lil_Mex Boi
They closed 50 minutes early and there was no employee inside.
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September 2021 by OlderandActive
A dozen phones on display, only 3 in stock. Then he wanted $35 for connecting the phone, something I've done several times at home in a few minutes.
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January 2021 by Randi Box
Good service and cheap
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September 2020 by Anthony R.
If I could give them less then 1 star, I would. Went in wanting to get 2 phones for my kids. We are new customers so we opted for the $10 a month plan. Wanted to get cheap phones but the gentleman at the store pointed at more expensive devices and said he would provide them at a discount if we bought accessories (which we did). All the while he was on the phone and also assisting another customer (wasn't very professional). Not once did he say if we got the phones at a discount it voids our chance at getting the $10 a month plan. Tried calling today to get it fixed and the manager acted like she had no damn brain. Kept telling her that they need to fix what they did and that their communication breakdown needed to get fixed. Also kept telling her that all we wanted was the $10 plan and she just kept repeating what we already bought.....She then informed me that we can't change the plan now because we aren't new customers anymore (not even 24 hrs). She refused to give me her managers number so I called customer service and got everything fixed anyway. Discount on phones, get unlimited text/data/mobile usage for 30 days and still get to go back to the $10 a month in October. Boost mobile has some amazing plans and the phones we got are phenomenal but stay away from this shack on main street. Crappy a** customer service and communication that you could prolly get better from a 3rd grader.....
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July 2020 by Louie Weller
Great customer service at lowes in Hutto
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July 2020 by William Boothe
The store was dark and frankly uninviting. They wanted to charge $25 to call customer service to help activate a prepaid phone from walmart, when there was an issue setting it up. Drove away and wont bother returning.
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March 2020 by Vicki R.
I was a boost mobile customer for almost 17years but I am no longer a customer the people that work there acted like I stole my husband's credit card which was not the case and then my phone disappeared and I had $45.99 on my account and still have not received a refund and to make matters worse where I live in Walterboro my service sucked after being told that I would get great service out here to be honest the staff at the one in summerville off Main street they are rude and thought I was a thief Haha well in they face because turns out I'm not.
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November 2019 by Robin Yoakum
Great service, plans and phones
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August 2019 by Roger Bernhardt
The service is fine. The store workers are another thing. Only about a 1/4 of them know anything about what Boost really has to offer or how to fix any problems you may be having.
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May 2019 by Kayla Morris
if you dont live in city limits you are not going to get hardly any service. once you pass the gas house going towards Baxter your internet will cut out. it's cheaper to go to straight talk and better service.
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February 2018 by Jeff H.
I think the girls who work in this little shack do an outstanding job. They are very knowledgeable and pleasant. They definitely are the main reason I am sticking with Boost Mobile. The corporate customer service is so frustrating to work with... they eventually get it right, but the wait on the phone, getting transferred so many times including to numbers that aren't in service, and having to call 6 or 7 times to get it resolved make a customer want to go to a different phone service. This local customer visit service saves them.
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February 2018 by Renee Wells
Not very helpful for what I I was needing
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October 2017 by Renee Wells
Long wait to get my son a phone and account if his own