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February 2024 by Harold's Random Videos
A good place to get tires for your car
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February 2024 by You Need A Hugg
These guys do great work, always honest with what my car needs and why it needs it
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February 2024 by kevin orellana
These guys are amazing job They always take excellent care of me I got my tires So professional Highly recommend!!!
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February 2024 by brian krebs
The people that work here are liars. I brought my truck in for a routine alignment at 3 pm yesterday: they told me it would be done in an hour. So I get a ride and go home. Two hours later I get a phone call they haven’t started it yet. They ask if they can keep it over the night and have it ready in the morning at 8:30 am. I’m here now and they haven’t started it!!!!! Hey management: teach your team to underpromise and over deliver. They consistently overpromise and under deliver. Ruined my damn schedule two days in a row.
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February 2024 by Dustin Koppelman
Incompetent - got my oil changed and a couple days later it was leaking from the oil filter in my garage and down my driveway. Went back and they swapped the oil filter. A day later it was worse. Oil stains in my garage and down my driveway. Could not go back again - got it fixed at Champion Auto Care off Champion Forest/Louetta. They showed me the oil filter and there were oil filter wrench marks on it from being over tightened. The oil filter should be hand tight and no tools needed to put on; only needed to take off. Unbelievable! Now I have a huge mess to clean up. Thanks so much Firestone; never again.
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February 2024 by Timothy Silva
I went there 10/2/2023 and everything was done right and on time for a fair price ,thanks mosses
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February 2024 by stephen mcginniss
Fixed my Mini Cooper Clubmans Alternator / good place w/ Friendly competent staff
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February 2024 by Tara Coleman
Dropped off my vehicle a few minutes after 2pm and returned around 6:30pm. My car was untouched. For some reason 4 hours was not adequate time to complete a tire rotation. No apologies. No reason. Just an annoyed reply when I asked for my keys. About a month ago we took my son’s car to the same location to replace an air stem valve on a single tire. Paid and picked it up the same day. We ended up going back a couple weeks later because the problem persisted. I was told at that time that the repair we paid for had never been completed. Your staff is knowingly releasing unsafe vehicles. They are also committing theft for collecting payment on work that was never done. All this after we spent thousands of dollars at the location a few months ago on my husband’s truck. Literally allowing criminal activities committed by employees.
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December 2023 by Audrey Fitch
These guys are amazing. They always take excellent care of me. So professional and knowledgeable. I tell all my friends and family about them. Highly recommend!!
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December 2023 by Faithful True
This place is TRASH. Its the worst firestone establishment in Spring! Its running like an inquiry spot. I Watched the "manager" turn down 5 potential customers. Excuses was "don't have the tools" and "technician not available". Manager said a tire plug would cost $30, unless they ran a credit score. Then it would be priceless. Manage ran my credit for an "HARD INQUIRY" to complete a tire patch. I waited for 1 hour. Just to be told it's not possible to plug, patch or fix. So he resorted to upselling me a tire. I took the same tire down the road and got it patch for 10 dollars at FBJ AUTO REPAIR. Every Black person I seen come into the store was turned down and away. Also the associates was smoking cigarettes on the dock while looking me in the eyes. As if to say. I do what I want ,when I want. Customer time doesn't matter to me me.
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September 2023 by Jonathan Zier
Avoid this location at all costs like the plague! Untrained, unqualified, unprofessional and impolite staff. I had bought new tires and after installed and I tested them on the highway they were way out of balance. 6 times and they still were not balanced even though they claimed they were in balance. After that I took my car to the Woodlands location for balancing who were finally able to get the tire into acceptable limits. The Woodlands location did say the Spring location does poor work and gets a lot of complaints. This was a year ago. Fast forward to today, I went in for tire rotation and they “rebalanced” again even though I asked them specifically not to. Back to the Woodlands location again and after 5 tries rebalanced. Shame on me for stupidly going back to the Spring location. This place should be closed down.
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July 2023 by Michael Serrano
Absolutely terrible.I came with my Kia Rio and told them that my steering fluid had been leaking for a while, that I needed a steering wheel alignment, and I just RECENTLY lost the cover of the fluid tank. They ordered a new cover which at first the wrong one came in. Second time I came it was the right one, but no one called to inform me… OK. I dropped my vehicle and came back hours later to them telling me that they couldn’t find a leak after testing it and driving around (which I paid for) they were blaming it on the missing cover , to which I had told them prior and again that the missing cover was NOT THE REASON FOR THE LEAK, the fluid had been leaking on the street for a long time before I lost the cover tank, oh and they claimed to have used three bottles of fluid to refill the “entire system” and wanted to charge me $29 (for the bottles). I COULD ALREADY SMELL THE LIES, because guess what, two days later, the fluid tank was EMPTY, because there is STILL a leak and I have to continue to refill it every other day until I find professionals. I have lost all faith in this location and will NEVER EVER return.
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July 2023 by Andreas Olivo
Terrible staff. Had my brakes and rotors done 6 months ago (with warranty) and recently started having trouble with my brakes. They said my caliper was seizing and they didn’t want to honor the warranty and were charging me over $700 for the parts and labor. It felt like they were scamming me so I took it to another Firestone where they realized the previous Firestone installed my brakes backwards and that there was nothing wrong with the caliper at all, had all the work done free of charge. Insanely bad staff just looking for a check
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June 2023 by Sean Jones
I made an appointment online about 2years ago with tire purchase. Showed up at my appointment time and was told I don’t have an appointment nor do they have the tires. Nothing they could do for me. If I wanted to come back in a few days they could fit me in. I leftAbout a month ago, I tried again, figuring can’t happen twice. This time was just an appointment to rotate and balance. Showed up at appointed time and again told I have no appointment. But was told they could fit me in if I wanted to wait. The wait would be about 3 hours BEFORE they take the truck in.What’s the point of having an online appointment service if you don’t respect the appointment times?Highly recommend you go else where.
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June 2023 by Isai Ramirez
Over the last 10 years I kept thinking I should stop coming to firestone because they always do something that doesn't sit quite right with me, today was the last straw.Guy lied about tpms sensor being broken, wanting to charge me for something they always do just because of warranty on my tires.It's not the first time they try to get away with doing a job just because I have warranty or lifetime and they can't charge.Horrible and dishinest place to do get work done.Tpms sensor they claimed was broken in photo.Edit: discount tire down the road gave me the valve stem for free.