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August 2024 by Andres Cardoza
Idk why this bank is rated so low. I had a wonderful experience getting a personal loan which was a god send. I've been with them for over 30 years and they have always been good and fair with me. Thank you PNC!
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March 2024 by Philemon Wegener
Easy in and out. Great bank
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February 2024 by Christopher sanders
Customer service is horrible on the phone and in person they love to hit you constantly with $12 fees which reduces your Account balance and costly nickel and die $12 out of you for fees I understand your balance need to be at a certain level in order to avoid fees but it seems to always have an explanation for why they’re charging $12 fee even if your account has the balance that is need closing account I would never do business again with this bank
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August 2023 by Christopher Garza
The bank staff was friendly, but unfortunately, they have a policy of not allowing customers to use their bathroom facilities. This became an issue when I accompanied my mom, who needed to cash a check after her chemo treatment. Due to feeling sick, she urgently required the use of a restroom, but despite our situation, the bank staff insisted she couldn't use their facilities. It was surprising to encounter a bank that does not provide a public restroom, as this is typically a standard amenity in most establishments.
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May 2023 by Jc & F
The WORST bank I’ve ever banked with and I didn’t even choose them. I banked with Compass for many years and loved everything about them. PNC took over the account and it’s been one nightmare after another. I thought at first maybe they just needed to get it together since they were new but it’s been years now. Currently looking for another institution to bank with.
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May 2023 by Katrina Jackson
This location gives instant debit cards! The process was quick and easy, I really appreciate the friendly, and helpful staff available to assist you at the door. Right away I was asked what I needed, even directed where to sit and wait. Good stuff.
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March 2023 by Patrick Smith
The online banking app it's difficult to get up and running. If you have trouble and you call you'll get someone you can barely understand every third word. Second attempt after being cut off yet again foreign-speaking person that I could not understand. So no online banking for me
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February 2023 by S B
I have great credit and good income and they wanted me to show proof of income for a $1000 personal loan. I went to another financial institution and I got the loan based solely on my credit scores. I took my money out and closed my account at PNC.
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February 2023 by John Bruton
ATM doesn’t accept cash deposits.
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January 2023 by Tiffany Goshorn
ATM is not accepting money . Why have them if they don't take money
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December 2022 by Andrew Goodwin
I opened an account and funded in person at the Forum location less than a week ago. THIS IS A SERIOUS WARNING TO AVOID THIS BANK. IF YOU CURRENTLY BANK HERE, CLOSE YOUR ACCOUNT IMMEDIATELY. After being a member for less than a week, I have already been forced to contact a Consumer Advocacy Law Firm, because PNC revoked access to my account with over $3000 in it. After 4 consecutive days of attempts, both in-person and over the phone, nobody at PNC will provide ANY information on why my account access was revoked. I have spoken directly with 11 different PNC representatives, with no solution, or any insight at all. PNC will not even tell me when, or if, I will ever have access to my funds again. My sole deposit was a WORK CHECK. DO NOT OPEN AN ACCOUNT HERE. My law firm liaison informed me that PNC is notorious for violating the Electronic Funds Transfer Fact and the Deceptive Trade Practices Act. In 2021 alone, PNC lost over 10,000 arbitration cases directly related to these violations. This is unheard of from any of their competitors in the Western banking industry. If you are also a victim of PNC, please reach out to a consumer advocate group. I wish I would have done my research before jumping on for a quick sign-up bonus. This bank is high risk and not safe.Tags for Google: #scam #criminal #deception #efta #electronicfundstransferact #dtpa #deceptivetradepracticesact #bbb #avoid #fraud #evil #bad #noethics #lie #cheat #steal
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October 2022 by Christian Contreras
It’s so horrible , I’ve tried retrieving money I accidentally put into the pnc bank and they told me it was fixed and that I will be able to access my money , I called the next day and I was put with 2 different callers and they both told me 2 different things they couldn’t keep the facts straight
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August 2022 by Patricia Schellhase
Very friendly and helpful.
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August 2022 by Izzy Vasquez
SLOW! Unprofessional, rude,, and take their time in the most mediocre tasks.
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August 2022 by Krissy
Ms Natajsa Fike was outstanding!! She was able to ensure I received my request with patience, professionalism and kindness! Thank you so much!!!
