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September 2024 by Blake Johnson
Amatures. Felt like the people working there had no experience and could have started yesterday for all I know. Also told me 30 min, it took hour and 40 min while I waited on bench
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July 2024 by Noel Rowley
Don't waste your time. Had an appointment and it's been nearly 2 hours past that and my vehicle still isn't ready. They also turned away another appointment while I was waiting.
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June 2024 by Katie A
Guy told me real quick another guy told me 45 mins and still have my car after 2 hrs ridiculous
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December 2023 by Anthony K.
Easy to check out at self-helpregister. The Member Services desk just wasn't staffed enough, only one clerk; but, she was pleasant and handled my issue.Don't complain about scanning when exiting the store. I had five items, and accidentally scanned one twice: expensive ahi tuna. I forgot the fruit, which gave me a discount.
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September 2023 by Foxy Roxy
Went for tire rotation and balance twice and the balancing came off so just decided to stop going
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June 2023 by Violet H.
So I had my tire rotation appointment set up at 9:00 AM and apparently us regular members are not allowed in the building whatsoever and I explain to him that I had an appointment to change my tires at this time and he questions at this time this early and he the associate at the front door, decided to tell me that he's gonna have to have me cancel my appointment. I don't feel that he was in charge at this time to tell me what to do with my appointment first of all and if it was a valid appointment why wouldn't he just let me go directly to the tire shop to get my tires this one time situated. I did speak to the manager and she sent more empathetic to my situation, but suggested that I would become a prime membership. No thank you I go to Costco before that.
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February 2023 by Toni S.
I love Sam's club and have been a member for over 25 years but they need to update their hours on their website.it's stills says 7 am and not 8 am as we were told when we arrived at 7:00 am! And the workers are not nice when they tell you either. We still enjoy the selection especially the ability to scan and go and have our receipt emailed to us. Overall we love Sams but just want them to go back to being the way they were before COVID.
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December 2022 by Renee D.
Typical Sam's Club... has everything you need, just be patient with all those around you shopping too.
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November 2022 by Helen F.
I like Sam's! I love being able to order online then run pick it up. The scan and go inside Sam's is great, I'm always on a schedule, don't have to wait in line to check out! Just be sure you scan all your items before checking out!
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November 2022 by Ifran Y.
Brian in the cafe is more than rude and aggressive. As a 10 yr member I have never been treated so poorly. There was no one in line. I've never been to this location. I guess I went in the line the wrong way. I let another customer go ahead of me. Brian became out of the back and told me I went in the wrong way. I said ok. As another customer came I told him I'll just let them know I was here first, no problem. I placed my order and then he came back and took the next person's order. I asked him why he couldn't just take my order and not educate me about the line. He started screaming at me "I don't care how long you've been a member" He even took his mask down so he could scream louder. Then I had conversation regarding my experience with Brian with 2 "managers". Trey we're no help. Just nodding and one of them was standing super close to me making me feel intimidated. DO NOT EVER GO HERE!! One the worst customer experiences I've ever had. Rude, aggressive and very unprofessional.
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October 2022 by Frank S.
I got a Battery on 11/23/21 and it is bad! Sam's Club will NOT honor the 3 year warranty, I will never buy another Battery from Sam's Club again. On 10/30, the day after this happened, I purchased a new "EverStart" Battery. I have not had any of the problems the bad Battery was causing. Do NOT trust those at Sam's Club, as they will not honor their warranty!
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July 2022 by Kirk B.
If I could I would give this place 0 stars. Workers are no help and if you don't have a sams card you cannot shop there. Terrible customer service.
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May 2022 by LeStat B.
This is a decent Costco competitor. I moved next to one recently and started shopping here over Costco because it is much closer and gas prices are insane. Sams 's Club quality and selection of products are not as excellent as Costco, but it has made some significant improvements over the past year. I fill my fuel tank once a week, and the saving is better than most of the fuel stations around me. Although I still feel like I get better prices at Costco.
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April 2022 by Eloy Lujan Tarin
great place to shop. excellent merchandise and big savings
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February 2022 by Sandy D.
Always a good experience shopping here. Fruit and veggies always seem to be fresh, easy to move around in the store and easy in and out parking.
