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June 2024 by Jocelyn Mathis
"MIKE your re is tbe Best,"...Thanks for Helping Me To Help Our Veterans,...I smile 2!"
Jocelyn Mathis, DAV
CSO
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March 2024 by Johnny B Castro
They have the answers.
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October 2023 by Elizabeth Baker
Aubrey was super helpful and efficient!!
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September 2023 by Peggy Mendez
The girl that worked on Saturday at the Ingram Rd location in San Antonio was AwesomeShe explained everything to me about the Internet service and wrote all the instructions down step by step so it would be easier for meI appreciate her so much..She deserves a Big Raise or Promotion
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September 2023 by Bel Fernandez
Aubrey at metro on Ingram was very sweet and helpful. She made my day. Gave me lots of good info .
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September 2023 by Oscar Rodriguez
Aubrey was very very fuken helpful person w the voice problem I had u rock Aubrey give her a raise
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August 2023 by irene rubio
Bad Service,locked the door as we were coming in.
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August 2023 by Mark Quesada Sr
Good service
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July 2023 by K
I just moved to San Antonio and went to this location. Marcie took care of me. She made the process easy and she really did want me to find a good deal. I wanted to take a survey for her but didn't get the link so I wanted to shout her out. These days customer service and just a kind word doesn't mean much, but this lady was very kind and you could tell she cared. I normally pay online but now I'll probably visit the store more often. So thanks Marcie for all the tips! I hope you're blessed.
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July 2023 by Paco Garcia
Because some of MetroPCS employees, had kept us waiting in line, for way too long. and some of MetroPCS employees where supposed to come to work and to show up 30 minutes early before it opened at 10am.However MetroPCS should have 2 more employees at the customer desksSo that way , we can't no longer frustrated while waiting in one line.
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June 2023 by E.v. Martinez
Very nice and helpful
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May 2023 by Rowena Sancho
I would just like to say that Aubrey from this store help me out so much after I was crying and very upset that my daughter was taking me off Metro PC by T-Mobile and put in me with spectrum I didn't want that at all and so Aubrey help me make my own account.. I am 66 years old and I'm very grateful that this young lady had the patient and time to help me... I appreciate the kindness
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November 2022 by Albert Tankersley
Great service today!!! My friend came in to get a phone and it took such lil effort and time. Stevan was very informative about the deals thank for such great service and during lunch break too and a 30 minute one at that!
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June 2022 by Robert r. Garcia
Why doesn't anyone answer my calls at this place? Are they in the back smoking pot? No wonder there aren't any customers parked outside, bad service.
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January 2022 by Spike H.
I live in Washington State. My 19 year old daughter is traveling through Texas for a business project. She broke her phone. I sent her to get the upgrade that we qualified for while she was in Ft. Worth at 1201 Martin Luther King Jr, STE 101 on Jan 26th. The sales lady gave her the wrong phone, a Motorola G Stylus, not the 5g version of the same phone, and did not offer options. The sales lady did not provide a receipt as she didn't know how to load the printer tape. I am writing this just two days later. My daughter was sent to San Antonio, about 300 miles away. She went to a Metro store there, with the new phone and packaging materials. She was told that she could only make the exchange at the Ft. Worth location. It was a $60 difference in price. The state that all sales are final (on the non-existent receipt). I spent hours, on the phone, between corporate stores and "customer care". The best solution that anyone could come up with was for her to buy the correct phone at full retail, and sell hers privately. The customer care is horrible. They won't let to speak to anyone that could help at the corporate level. Worst experience.
