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August 2024 by Bridge Harbor Home Buyers
They want to charge 2% to cash their own check, that’s taking advantage . I can deal with a flat fee of 3-8$ like every bank when you don’t have an account with them but 2% is very shady. I can only imagine there customer fees
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May 2024 by Daniel Riojas
Something wrong with the atm every other week. The 2 lady's that work there are annoyed that a customer arrives at drive threw, and make you wait 5 to 10 minutes and give you attitude.
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October 2023 by Jose Luis Martinez
Margaret was such a joy and she completely went above and beyond to treat me as a human first then a customer. This branch is lucky to have such a beautiful and considerate person. I definitely recommend people like Margaret and will be doing business with PNC Bank for years to come!
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June 2023 by Ryan K
ATM cash deposits not working.The drive-thru ATM I just drove out of my way to go to won’t accept cash deposits. Honestly this happens at about 60% of the PNC atms I try to use.It’s always a roll of the dice whether or not I will be able to deposit cash.
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September 2022 by daniel perez
Customer Service brings together and meets all the needs of Agile and Modern Banking in all its Branches.
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September 2022 by Eonn McNaibas
One of the better customer service experiences that I've had with a bank
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August 2022 by Norman Thomas
One of the better customer service experiences that I've had with a bank
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September 2019 by Zane
Great staff at this location. James and Kiana were very helpful in setting up a checking account with BBVA. They were very courteous and friendly, and made the process extremely easy. They set up everything for me, and showed me how to use the mobile app. I'm so glad I've started banking with BBVA!
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May 2019 by Sam Madhani
Love this branch. The manager Robert is awesome and so are the sweet tellers. My favorite is Jualita. She is always ready to help with a smile on her face. I think I am yet to come accross a faster teller. She is super fast.
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May 2019 by Julia Trevino
I should've listened to the reviews before I signed up with this bank they have overdrafted me TWICE but in my mobile app account it shows I have money but I will get a email saying I'm overdrawn when does it take 6 days to process a payment ??? It shouldn't & to start I signed up for an account at the end of February (23rd) & I didn't receive a debit card until the middle of March (17) making it hard to get my direct deposit I swear I am cutting up my card & closing my account after I pay the 148 dollar sum it overdrafted me !!!! Fix your payment processing BBVA you're losing customers stop ripping us off to make more money
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April 2019 by Xavier Mireles
Julieta "customer experience manager" a little self endulgant with her passive judgmental attitude. not exactly a people person.
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January 2019 by Zane A
Great staff at this location. James and Kiana were very helpful in setting up a checking account with BBVA. They were very courteous and friendly, and made the process extremely easy. They set up everything for me, and showed me how to use the mobile app. I'm so glad I've started banking with BBVA!
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September 2018 by Charlie Hansen
If you have to do business inside a bank on a regular basis, then this Compass location is the place to visit. They know banking and customer service, and as a team are better trained than most.
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June 2018 by Nissa Abdul
A VERY untrustworthy location I have been STOLEN from with no explanation.
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November 2017 by Amanda Bergeron
I always have great service here. The manager is so nice and helpful and one of the tellers I particular. I'm always greeted with a smile and a hello. The speed is alright, they usually only have one teller when I go in but the manager hops on to help. They've helped me with a couple of different things. I've been banking here for about 1-2 years. Wish I had started as soon as I moved to San Antonio. The only downside with this company is I can't get transferring money to another account online resolved and I have to go in.
