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June 2024 by Barbi Angott
Excellent Pharmacy- Been using them for many years… Great employees, especially Lori and Steven!
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May 2024 by Kari Moulton
The last 3 times I've had prescriptions sent here the service is awful!
Simple pain med took 2 days to fill!
Simple eye drops (that are required to be taken for 24 hours before daughter can return to school) took 24 hours to fill!
The staff doesn't seem to dare either.
You are not the priority.
I asked if I could shop and the. Come back and I return after checkout 45 minutes later... they said it would be another hour!
Terrible terrible terrible.
DO NOT RECOMMEND!
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May 2024 by Rob Morgan
Decent pharmacy. Dont be there at he they first open. Wait at least 30 minutes
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March 2024 by Gayls
I am 62 w/RA and 2 other arthritis'. Also have severe anxiety due numerous deaths in family. This pharmacist made me feel like a drug addict due to my RX,'s. Basically called me a liar. Refused to fill Klonopin when it was due because I moved my pain medicine back to CVS. HE SEEMS TO THINK HE KNOWS MORE than my doctors!!!! This guy needs to be fired!! He's not a DOCTOR!!
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January 2024 by barrett pate
Love it!
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December 2023 by Patrick Crues
Only for the pharmacy really, I made an appointment for an up to date Covid vaccine. I went to another Tom Thumb back in September and got the previous bivalent vaccine from last year before they came out with the updated one for this year. When I showed up to the appointment today I explained I got the bivalent vaccine last time and I did not have to show insurance or pay as it was the old vaccine. I was arbitrarily told you only have to get one new one even though the new formula just came out and I didn’t get it. I was also told I could look up the vaccination myself, but the pharmacy could not. Anyways, I looked it up and only the lot # was provided which just showed the lot was still good until December. They don’t retain records of which formulation of vaccine you received so I can’t prove to them that they are wrong, but I didn’t appreciate getting a weird look and being asked what I was trying to do when I explained exactly that I got last year’s formulation and wanted this years. At least I can say I tried to get the vaccine, not my fault I was denied.
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December 2023 by Windy Englebretson
My very first experience here and it’s by far the worst pharmacy I have ever been to. Extremely rude and no sense of urgency. And I was flat out lied to several times. If you hate your job someone else will gladly take it and treat people with the respect they would want themselves.
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November 2023 by amanda atwater
The Indian man at the pharmacy is rude and just ugly. I couldn’t understand what he was saying and I was being patient because I have a fever and I can’t breathe. He throws my prescription. If it wasn’t for the tech, Steven, I would have left. Steven intervened and was patient with me, and explained everything to me, What I cannot stand the most is unnecessary ugliness. Definitely going to be reporting him to the highest chain.
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October 2023 by Tyra Anderson
I have recently returned to this pharmacy after changing due to Insurance. I want to thank everyone there....Soloman, Lori, Steven, Joanne and Lisa for helping make an easy transition back. From transferring my prescriptions to learning the app, which wasn't in use when I was here before. Lisa has been a huge help with the app and learning the system. The previous Pharmacy was frequently unable to get my medication. They have been able to get them, even the difficult ones. Thanks again to everyone!!!! It's good to be back!
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October 2023 by Barbie J
Called ahead to ask if my medication was in stock as it's frequently on backorder. The person I spoke with said yes it was, so I quickly contacted my doctor who called in the script in less than an hour. I called back again 6 times over the next 2 days to see if my script was ready for pickup, but nobody answered the phone after that initial call. When I dropped by in person to see if the script was ready for pickup, the person behind the counter told me no, and that they hadn't had the medication available for months now. A very frustrating experience overall.
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October 2023 by Kelly Mitchell
I'm always disappointed when I do business at this pharmacy location.
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October 2023 by Mary
I have been waiting on a prescription for my son’s face that’s infected from an incident for over a week. I was told they had to “order it” when I called on two separate occasions. I just called again and Joanna said that I told them that I was having the prescription transferred. No, Joanna- I spoke to you and told you to order it. I’m sorry but we have had our prescriptions filled here for over 20 years, and this is ridiculous. Then, they “put it away” and never contacted me to tell me it was ready. Thank you so much Tom Thumb! So sorry to my son whose face is infected and has been waiting on a prescription antibiotic ointment for over a week. UNACCEPTABLE
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September 2023 by Mike Leonard
No sense of urgency and they treat their long time patients like they don’t care. Poor management and employees
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August 2023 by Stacie Arciniega
Every time I come here there’s a long wait . Since I have transferred, had to pick up for four times to come to pick up the prescription that I was told was ready twice I have come to pick it up and they don’t even have the drug in stock.
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August 2023 by Reaz Rahman
Worst service/ experience ever. Typically will complete within 2 -4 business days if you call few times in advance and give them reminder / beg for the important medicine. Otherwise might never get a call / text from them saying "your prescription is ready. "System seems to be out all the time. Specially during busy time just like McDonald's ice cream machines.Two reasons I gave one star-A. Google forced me to give astar.B. They actually do pick upphone most of the time Icalled.
