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July 2024 by Diana Smith
This store has consistently gone downhill over the last couple of years. A manager change, and employee turn over has gotten so bad. Was our go to store and last time we were in the employees were rude, condescending, uneducated and blamed it all on the current manager. Too bad because we really liked this store. Maybe they will take notice and change some things instead of running off long time customers.
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July 2024 by Monique Lacey
Russell needs to wait on customers and speak instead of be rude and roll his eyes! Needed help getting the correct antifreeze and all he did was flip and card around and roll his eyes. If you don't want to do your job, then stay home!
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April 2024 by Consumed Coaching
We were so shocked! SERVICE IN THE RAIN! My daughter needed a battery. Her car had been sitting for several months while she was on a mission trip. It no longer kept a charge. It was pouring rain, but Cameron an employee at this store came out in the rain.Replaced the battery and replaced her wipers. We were so blessed. This is not his job. Above and beyond for sure.
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April 2024 by Morgan Harris
Had a wonderful experience at this location. Cameron and Russell went out of their way to help us troubleshoot and get the tools we needed when our battery died on us while visiting from out of town. Above and beyond service!
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March 2024 by Khaled Abufayyad
I have been going to this location for a couple of years. Never been disappointed. Today Cameron helped me test my battery and alternator to identify the problem. He also helped with everything I needed. I highly recommend this location. Competitive prices and great customer support.
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February 2024 by Mike Maxwell
One of the better locations
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November 2023 by Austin Lindquist
They were very helpful. Got the items I needed and was able to make the install just fine!
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November 2023 by Shyanne Gines
Cameron was knowledgeable, professional and willing to help me brainstorm ideas on how to address my issue on a cylinder 4 misfire. I appreciate his assistance and would go back to this location in the future without feeling like I’d be misguided or sold a bunch of unnecessary product.
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November 2023 by Dorvin Lively
These guys are fantastic. Friendly and prompt and trustworthy.
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October 2023 by sheka mandigo
Staff was great...I walked in told them the problem and he came right out to check it. Within min I was given diagnosis and the pricing for the part!
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September 2023 by Coyle
In and out quickly.
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August 2023 by Jared Woolf (KernalWoolf)
Great easy friendly
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July 2023 by Elizabeth McIlvain
Over the top friendly service & Installation attention on a blistering hot Texas day! That’s why I continue to visit this location in Roanoke!
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July 2023 by S K
Great customer service. O'REILLY usually has what we need in stock to get the repairs we need done. We have a older Toyota Camry that we have been doing a lot of high mileage maintenance to lately. Nice to have a brick and mortar parts store nearby to be able to pick parts up from.
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July 2023 by Josh Garza
Nathan at Oreilly’s went above and beyond today and helped me out with my battery. This was after being told no twice by auto-zone. He was very kind and had no problem giving me assistance! 10/10 will be coming back.
